---
title: "Tower Bridge Ticketing System"
ocid: "ocds-h6vhtk-03d324"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d324"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d324.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d324.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CITY OF LONDON CORPORATION"
published: "2023-11-16"
---

# Tower Bridge Ticketing System

Buyer: CITY OF LONDON CORPORATION  
Current stage: Award  
OCID: ocds-h6vhtk-03d324

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03d324.json)

## Summary

The City of London Corporation has completed the procurement process for the Tower Bridge Ticketing System. The contract, with an estimated value of £345,000 for 5 years, was awarded to Ventrata Ltd. The Tower Bridge Ticketing System contract covers the provision of services including ticket sales, group tours, school bookings, and API integration with travel trade providers. The procurement method was an open procedure, and the contract will commence on 1st March 2024.

This tender for the Tower Bridge Ticketing System presents an opportunity for businesses specialising in point of sale software packages, software packages, and information systems. Companies capable of providing comprehensive ticketing solutions, visitor communication services, and API integrations will be well-suited to compete in this procurement process. The contract value and the multi-year duration create a stable revenue opportunity for successful suppliers.

## Notice

The City of London Corporation (the City) contract award for the provision of the Tower Bridge Ticketing System contract.

### Lot Information

Lot 1

(nature and quantity of works, supplies or services or indication of needs and requirements) The City of London Corporation (the City) invited Tenders for the provision of the Tower Bridge Ticketing System. Tower Bridge is a popular ticketed tourist attraction, welcoming around 800,000 visitors a year. Visitors purchase entry tickets in advance or at the ticket office on the day of their visit. Ticketing income is around PS4m per year. A new ticketing system is required which can manage. * Ticket sales (online and on site). Self-guided visits, tours and special events * Group tours * School bookings * Communicating with visitors * Reporting * API integration with travel trade providers The requirements of the Tower Bridge Ticketing System are detailed in (Appendix A)" which relating to this ITT. It contains a summary of the most common needs, desired features, and requests of each area of the attraction, along with space for your responses. The selected vendor will be capable of providing all the services and any additional services listed in the Technical Requirements (Appendix A). The scope of services should include all software, hardware, and services required to support the implementation (including training and user manuals), data migration, support, and ongoing development. The duration of the contract is 5 years and will commence on the 1st March 2024, subject to the right of the City (at its sole discretion) to exercise its right to extend the Contract by up to 2 years. The maximum length of the contract is therefore 7 years. The estimated value of the contract for 5 years is PS345,000.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033874-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2023 |
| Submission deadline | 3 Jul 2023 |
| Future notice date | Not specified |
| Award date | 31 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £400,000 |
| Awards value | Not specified |
| Contracts value | £329,229 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF LONDON CORPORATION |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2P 2EJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Clerkenwell |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VENTRATA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package

## Release History

- 16 Nov 2023 at 09:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033874-2023
- 2 Jun 2023 at 07:50 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015636-2023

## Notice URLs

- http://www.capitalesourcing.com
- http://www.cityoflondon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d324. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d324.json.