--- title: "Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services" ocid: "ocds-h6vhtk-03d358" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d358" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d358.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d358.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "LONDON METROPOLITAN UNIVERSITY" published: "2023-06-02" --- # Student Enquiry Management and Conversion Services, Admissions Enquiry Services and Student Engagement and Retention Services Buyer: LONDON METROPOLITAN UNIVERSITY Current stage: Tender OCID: ocds-h6vhtk-03d358 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d358) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03d358.json) ## Summary The London Metropolitan University has issued a tender for "Student Enquiry Management and Conversion Services, Admissions Enquiry Services, and Student Engagement and Retention Services" in the services category. The procurement process aims to enhance enrolment numbers and student retention rates. The deadline for submissions is 3rd July 2023, with the contract period lasting for an initial 3 years and the option to extend. The University, based in London, UK, is seeking suppliers to manage student enquiries, admissions, and student engagement initiatives. This tender opportunity offers business growth prospects for companies providing services such as law, marketing, consulting, and recruitment, particularly within the higher education sector. Businesses specialising in customer services, marketing, and recruitment are well-suited to compete. The procurement process is currently in the planning stage, with an open procedure that allows electronic and written submissions. Interested parties can find more information on submission requirements at http://www.in-tendhost.co.uk/londonmetuni. ## Notice The University seeks to appoint a supplier for student enquiry management and conversion services admissions enquiry services student engagement and retention services, for a period of 3 years with the option to extend for a further 2 x 12 month periods . The requirement has been split into the following 3 lots:Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as 'at risk' of dropping out)The key objectives of this contract are to increase enrolment numbers and support improvement of retention and continuation rates throughout the student lifecycle.Further information regarding the University's requirements, including a full specification, can be found within the provided tender documentation. ### Lot Information Enquiry Management and Conversion Services Lot 1: Enquiry Management (from enquiry to point of application) and Conversion Services (from offer to point of enrolment)Please see tender documentation for further information. Admission Enquiry Services Lot 2: Admissions Enquiry Services (for applicants at any point in the admissions process)Please see tender documentation for further information. Student Engagement and Retention Services Lot 3: Student Engagement and Retention Services (for a proportion of enrolled students and identified as 'at risk' of dropping out)Please see tender documentation for further information. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015706-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Jun 2023 | | Submission deadline | 3 Jul 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON METROPOLITAN UNIVERSITY | | Locality | LONDON | | Post town | Not specified | | Postcode | N/A | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 80 - Education and training services ### Codes - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security - 79342000 - Marketing services - 79342300 - Customer services - 79342320 - Customer-care services - 79600000 - Recruitment services - 80300000 - Higher education services ## Release History - 2 Jun 2023 at 13:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015706-2023 ## Notice URLs - http://www.in-tendhost.co.uk/londonmetuni - http://www.londonmet.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d358. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d358.json.