--- title: "The Provision of In-Service Support for INVISIO headsets" ocid: "ocds-h6vhtk-03d380" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d380" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d380.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d380.json" source: "Find A Tender Service" current_stage: "Award" buyer: "MINISTRY OF DEFENCE" published: "2023-08-22" --- # The Provision of In-Service Support for INVISIO headsets Buyer: MINISTRY OF DEFENCE Current stage: Award OCID: ocds-h6vhtk-03d380 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d380) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03d380.json) ## Summary The Ministry of Defence, part of the UK government, has awarded a contract for the provision of technical support services for INVISIO headsets to Marlborough Communications Ltd. The contract value is £9,703,626.08, with a duration of 480 days. The procurement method was a limited tender, negotiated without publication of a contract notice. The location for service delivery is Rehill, Surrey. The industry category for this contract is services, specifically repair and maintenance services of military electronic systems. The procurement stage is the award, with the contract signed on 28th July 2023. This tender opportunity for providing technical support services for INVISIO headsets can benefit businesses with expertise in repair and maintenance of military electronic systems. Companies well-suited to compete are those with capabilities for in-service support of advanced electronic equipment. The contract presents an opportunity for business growth by offering a steady revenue stream and a chance to collaborate with key government agencies, such as the Ministry of Defence. As a single-source contract justified by technical reasons, this opportunity requires a high level of expertise and adherence to safety regulations to ensure the safe functioning of defence systems. ## Notice The TacSys Service Executive (SE) within Defence Digital, part of the UK Ministry of Defence (MOD), intends to place with Marlborough Communications Ltd a 12-month contract for the provision of technical support services to Invisio Headsets ### Lot Information Lot 1 The TacSys Service Executive (SE) within Defence Digital, part of the UK Ministry of Defence (MOD), intends to place with Marlborough Communications Ltd a 12-month contract for the provision of technical support services to Invisio Headsets. ### Procurement Information A Single Source contract with Marlborough Communications Ltd (MCL) for the Invisio Headset is justified as competition is absent for the following reasons: Design Support: INVISIO(c) A/S Denmark who own the Intellectual Property Rights of the INVISIO Headset system have appointed MCL as their UK partner and are not prepared to licence other suppliers to support or supply the equipment. Repair: Due to the complexity of the equipment, MCL as the Co-ordinating designer, are the only contractor with the technical ability to undertake repair, maintenance and overhaul activities as they are the only company that supply this equipment. Any other contractor would require a licence from INVISIO(r)A/S to obtain the drawings and list of spare parts required to undertake design and manufacture activities which is unlikely to be approved by INVISIO due to the presence of MCL with whom they have an agreement. Safety: To compete this requirement would introduce the possibility of contravention of the CNAWR and the Defence Safety Authority (DSA) regulations as it would not be possible to ensure that another contractor would be sufficiently qualified, within the requisite timeframes, to undertake design and manufacture activities without including an associated unacceptable level of risk. This would result in the Authority not being able to fulfil CNAWR safety requirements which must be fulfilled to ensure the safe functioning of the forces. To comply with the CNAWR the principles of As Low As Reasonably Practicable (ALARP) must be adhered to. Reasonably practicable involves weighing a risk against the trouble, time and money needed to control it. Thus, ALARP describes the level to which the Authority expect to see workplace risks controlled. d. The Law requires that Safety and Risk to Life are managed to an ALARP status. This requires evidence of speed of response and that the costs are not disproportionate to the benefit achieved. To compete this requirement would introduce the possibility of contravention of the CNAWR and the DSA regulations as it would not be possible to ensure that another contractor could be sufficiently qualified within the requisite timeframes to undertake design and manufacture activities without including an associated unacceptable level of risk. This would result in the Authority not being able to fulfil CNAWR safety requirements which must be fulfilled to ensure the safe functioning of the forces ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024598-2023 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Aug 2023 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 1 Jun 2023 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £10,110,764 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF DEFENCE | | Locality | BRISTOL | | Post town | Bristol | | Postcode | BS34 8JH | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire | | Local authority | South Gloucestershire | | Electoral ward | Stoke Park & Cheswick | | Westminster constituency | Filton and Bradley Stoke | | Delivery location | TLJ2 Surrey, East and West Sussex, TLK11 Bristol, City of | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | MARLBOROUGH COMMUNICATIONS LIMITED (MCL | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50660000 - Repair and maintenance services of military electronic systems ## Release History - 22 Aug 2023 at 10:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024598-2023 - 2 Jun 2023 at 16:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015765-2023 ## Notice URLs - https://www.gov.uk/government/groups/defence-digital ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d380. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d380.json.