---
title: "Refresh - Community Services for Working Age Adults, with Learning Disabilities, Complex Health Needs, Autism, Mental Health or Physical Disabilities"
ocid: "ocds-h6vhtk-03d432"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d432"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d432.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d432.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2024-01-02"
---

# Refresh - Community Services for Working Age Adults, with Learning Disabilities, Complex Health Needs, Autism, Mental Health or Physical Disabilities

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03d432

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## Summary

The public procurement contracting process is being undertaken by a buying organisation in the transportation sector based in London, UK. The procurement is currently in the Tender stage and the deadline for submission of bids is set for 15th October 2021. This opportunity is open to businesses specialising in transportation services or related industries, offering a chance to secure a contract with significant growth potential.

This tender presents an opportunity for businesses in the transportation sector to expand their operations and win a lucrative contract. Companies with expertise in providing transportation services, logistics, or infrastructure development are well-suited to compete and potentially benefit from this procurement. By meeting the specified deadlines and requirements, businesses can establish new relationships and secure long-term growth opportunities within the industry.

## Notice

Warwickshire County Council (the Council) and ICB are seeking tenders for their Community Services for Working Age Adults (WAA), with learning disabilities, autism, mental health or physical disabilities. This is a refresh tender for Lot 1, 2, 3a, 3b and 4 to allow new providers to apply for a contract for these services and to allow those who are unsuccessful first time around to re-apply. (Note: Providers who were successful in being awarded a contract previously should not reapply for any Lots they were awarded). The purpose of care and support commissioned through this model is to enable people to live good and fulfilling lives by being supported to achieve the things that are important to them. The support people can access will comprise three broad elements: * Support to live independently in my own home (Independent Living) * Support to live a fulfilling life in my local community (Community Opportunities) * Support for my family and carers (Overnight Opportunities

### Lot Information

Community Support

Individuals will have learning disabilities, autism, physical health needs, sensory impairment and/or mental health needs, but will not need support with personal care and end of life care. Individuals may require support with the following: * They may be living independently or with family or friends. * They will need a small number of hours of support each week or month. The level of support may reduce over time as they build confidence and independence. Support may not always need to be provided one-to-one. * Support will include information, advice, practical support and connections to help people to make their own decisions, and to access training, volunteering, employment, social and community activities. * Active avoidance of restrictive and punitive approaches to managing behaviour that challenges, at all times * Positive strategies to manage early warning signs or triggers, e.g., distraction techniques Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

Community support with care (regulated)

Individuals will have learning disabilities, autism, physical health, sensory impairment or mental health needs and may have personal care needs. They may be living independently, with family and friends, or in registered accommodation. They will need more hours of support each week (28hrs+) than those in Lot 1, but this will not be full-time and may reduce over time as they build their confidence and skills. Providers will have the necessary registration to undertake regulated activities and staff will have skills in relation to Positive Behaviour Support. Support will include access and provision of information, advice, community connections, practical support and personal care support Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.

Specialist Community Support

3a - Complex Physical Health Needs Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to: * Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities; * Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills. * Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs. 3b - Complex behaviours Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to commission a range of providers with specialist skills in relation to: * Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism; * Complex behaviours; * Behaviours that can challenge services; * Trauma informed practice. * Forensic Needs Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding. Additional information: The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.

Specialist Services and Interventions

The primary aim of services delivered under this Lot is to reduce the frequency, intensity and duration of behaviour that challenges, as well as mental health and emotional distress, young people and adults with a learning disability and/or autism. Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. Types of need may include persistent oppositional disorder, attachment disorder, mental illness, ADHD etc, characterised by a range of issues: emotional issues e.g., anxiety, low mood, anger/aggression, low resilience, social difficulties, self-harm and depression. One of the purposes of this Lot is to facilitate access to providers of specialist services for young people and adults of all ages. We will be looking to commission a range of providers with specialist skills. Providing a range of complex highly specialist clinical assessments and interventions (where required), employing methods based on proven efficacy, for individuals, adjusting and refining clinical formulation Additional information: The initial contract term will be from 5th September 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

Specialist Community Support

3a - Complex Physical Health Needs Individuals are likely to have multiple complex physical health needs. We will be looking to commission a range of providers with specialist skills in relation to: * Complex physical health needs; Mental Health needs; Profound and multiple learning disabilities; * Individuals are likely to need longer-term care and support, often on a full-time basis. With the right specialist support this may reduce over time as people build their networks and skills. * Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to managing complex physical health needs. 3b - Complex behaviours Individuals are likely to have behaviour that challenges, behaviours of destructive nature, experienced trauma, forensic needs or fluctuating mental health needs. We will be looking to commission a range of providers with specialist skills in relation to: * Dual diagnosis including physical needs, mental health and/or learning disabilities and/or autism; * Complex behaviours; * Behaviours that can challenge services; * Trauma informed practice. * Forensic Needs Individuals are likely to need longer-term care and support, often on a full-time and 24/7 basis, including 1:1, 2:1, 3:1 support and higher. With the right specialist support this may reduce over time as people build their networks and skills. Providers will have the necessary registration to undertake regulated activities and staff will have specialist skills in relation to Positive Behaviour Support & support and liberty protection safeguarding Additional information: The initial contract term will be from 11th December 2023 to 31st July 2028 however the Council reserves the right to extend the contract by further periods not exceeding 60 months (60 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000047-2024 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jan 2024 |
| Submission deadline | 4 Jul 2023 |
| Future notice date | Not specified |
| Award date | 27 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £23,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Additional buyers | NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD (ICB) |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick Saltisford |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG13 Warwickshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 44 |
| Supplier names | ACTION DEAFNESS; ADVANCE HOUSING & SUPPORT; ALLIED HEALTHCARE; BENEDON HEALTHCARE; CARE SUPPORT MK; CEIBA COMMUNITY SUPPORT; CITY & COUNTY CARE SERVICES LTD T/AS ASPIRE; COVENANT HEALTHCARE LTD TA HERITAGE HEALTHCARE COVENTRY; CYNOSURE HEALTHCARE SERVICES; DIVINE HEALTHCARE SOLUTIONS; EDEN FUTURES; ELYON HEALTHCARE; ERRAND PLUS AND PERSONAL SERVICES; EVERYDAY LIVING CARE; FACILITATE CARE SERVICES; FERNSBY BROOKES; FIRSTCARE (GB; GABLE HEALTHCARE SERVICES; GRACIOUS HEALTHCARE SERVICES; GREENLINE HOME CARE AND SUPPORTED LIVING; HAB SUPPORT; HFT; HONEYDEW HEALTHCARE; INDIVIDUAL CARE SERVICES; KEEM HEALTHCARE; KEYRING LIVING SUPPORT NETWORKS; LIKE CARE; NEW VENTURE CARE; OIZA HEALTHCARE; PLATINUM HEALTHCARE SERVICES; PRIORITY PLUS; RAINBOW CARE SOLUTIONS; REAL PCS; RIVER OF CARE; ROYAL MENCAP SOCIETY; SECURE HEALTHCARE; SLM'S HOPE; TIPSON HEALTHCARE; TODD PROPERTY MANAGEMENT LTD T/A CREDENCE CARE COLBALT; TURNING POINT (SERVICES; WARWICK CARE SERVICES FOR YOU; WARWICKSHIRE LIVING LTD TA DIGNITY CARERS; YOUR CARE SERVICES; YOUR SUPPORT SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Jan 2024 at 14:46 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000047-2024
- 23 Aug 2023 at 08:40 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024738-2023
- 23 Jun 2023 at 14:00 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017981-2023
- 7 Jun 2023 at 06:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016070-2023

## Notice URLs

- http://www.csw-jets.co.uk
- http://www.firstcaregb.co.uk/
- http://www.priorityplusnursing.co.uk/
- http://www.warwickshire.gov.uk
- http://www.warwickshire.gov.uk/procurement
- https://actiondeafness.org.uk/
- https://aspireuk.co.uk/
- https://ceibacommunitysupport.co.uk/
- https://cynosurehcs.co.uk/
- https://dignitycarers.co.uk/
- https://divinehealthcaresolutions.co.uk/
- https://edenfutures.org/
- https://elyonhealthcare.co.uk/
- https://gracioushealthcare.co.uk/
- https://greenlinehealthcare.co.uk/
- https://habsupport.co.uk/
- https://heritagehealthcare.co.uk/locations/home-care-services-coventry/
- https://likecare.co.uk/contact.php
- https://platinumhealthcareuk.com/
- https://securehealthcaresolutions.co.uk/
- https://www.advanceuk.org/
- https://www.alliedhealthcare.com/
- https://www.benedonhealthcare.com/
- https://www.caresupportmk.co.uk/
- https://www.cqc.org.uk/provider/1-10528987338/services
- https://www.cqc.org.uk/provider/1-11639223241
- https://www.cqc.org.uk/provider/1-14389502464
- https://www.cqc.org.uk/provider/1-348491038
- https://www.csw-jets.co.uk
- https://www.everydaylivingcare.co.uk/
- https://www.facilitatecareservices.co.uk/
- https://www.fernsbybrookes.com/
- https://www.gablehealthcare.co.uk/
- https://www.happyhealthylives.uk/integrated-care-board/
- https://www.hft.org.uk/
- https://www.homecare.co.uk/homecare/agency
- https://www.honeydewhealthcare.co.uk/
- https://www.individualcare.org.uk/
- https://www.keyring.org/
- https://www.mencap.org.uk/
- https://www.oizahealthcare.co.uk/
- https://www.rainbowcare-solutions.co.uk/
- https://www.realpcs.co.uk/
- https://www.riverofcare.co.uk/
- https://www.thenewventure.co.uk/
- https://www.tipsonhealthcare.co.uk/
- https://www.turning-point.co.uk/
- https://www.warwickcareservices.com/
- https://www.yourcareservices.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d432. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d432.json.