---
title: "Overseas Debt Collection"
ocid: "ocds-h6vhtk-03d45d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d45d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d45d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d45d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2023-06-07"
---

# Overseas Debt Collection

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-h6vhtk-03d45d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d45d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03d45d.json)

## Summary

The Student Loans Company, based in Glasgow, United Kingdom, has awarded a contract for Overseas Debt Collection services to Transcom Worldwide UK Limited. The procurement process, initiated as a tender, aimed to appoint a UK-based debt collection agency for a contract period of 1800 days. The contract, signed on 21st March 2019, has a total value of £3,450,000.

This tender presents business growth opportunities for debt collection agencies, particularly those with expertise in overseas debt recovery and innovative customer contact strategies. Companies specialising in collection agency services, with a focus on inbound and outbound telephony, letters, emails, and SMS communications, would be well-suited to compete in this procurement process led by the Student Loans Company.

### Lot Information

Overseas Debt Collection

SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas. As a minimum it is expected that the contacts will consist of inbound and outbound telephony, letters, emails and SMS. SLC is interested in innovative approaches and strategies that will maximise the number of quality contacts, which in turn will facilitate the achievement of the objectives of the activity. The key objectives are: -- to collect ICR debt, and/or -- to complete customer doc

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016146-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 21 Mar 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,450,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSCOM WORLDWIDE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 7 Jun 2023 at 13:05 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/016146-2023

## Notice URLs

- http://www.gov.uk/slc
- https://ted.europa.eu/udl?uri=TED:NOTICE:175931-2019:TEXT:EN:HTML
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=787228838

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d45d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d45d.json.