---
title: "Community Connectors"
ocid: "ocds-h6vhtk-03d495"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d495"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d495.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d495.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP"
published: "2024-06-05"
---

# Community Connectors

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP  
Current stage: Award  
OCID: ocds-h6vhtk-03d495

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## Summary

The Cardiff and Vale University Health Board, represented by NHS Wales Shared Services Partnership, has completed the procurement process for the contract titled "Community Connectors" in the industry category of community health services. The procurement was conducted using a limited procurement method without prior publication. The aim of the contract is to continue the provision of Community Connector activities in Cardiff, serving culturally diverse and deprived populations. The contract was awarded to Cardiff Mind Ltd with a value of £216,000, signed on 10th July 2023.

This tender for Community Connectors in Cardiff offers opportunities for businesses, particularly SMEs, in the service sector with expertise in community health services. The procurement stage has been completed, and the contract has been awarded, presenting potential collaborations for businesses that aim to engage with hard-to-reach communities and support public health initiatives in culturally diverse areas. Businesses with experience in providing tailored services to diverse populations can find growth prospects by partnering with Cardiff Mind Ltd in delivering impactful community health interventions.

## Notice

The Cardiff and Vale University Health Board have a requirement to award contract to Cardiff Mind to continue the Community Connector activities that are contracted until the end of June 2023. Cardiff Mind are currently providing the service in the South and East Cardiff Cluster. The uptake has been slow but this is an area where projects are notoriously difficult to embed. The engagement with the Community Connectors has increased and is it felt that any disruption in service would inevitability have an impact on the patients. The Locality covered by this contract has high deprivation in the area and Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. Any further requirements if the pilot is to be extended beyond the optional extension provision will be done so via a competitive tender with the understanding that TUPE may apply.

### Lot Information

Lot 1

The life expectation of people living in the southern area of Cardiff is 11 years less than Clusters in North and West Cardiff. The population in this Locality is very culturally diverse, with a range of BAME communities and other hard to reach groups- including Travellers, the Homeless and Sex Workers. The Locality also provides for the needs of Asylum seekers who are accommodated in centralised areas around the centre of the city. It is proposed that the model will continue to involve the following key elements:- Each Cluster will be designated a named Community Connector/s, who will be visible within each of the practices at least once a week/once every 2 weeks (for larger clusters) and available to accept referrals Monday-Friday (exclusive of bank holidays) The GP practice staff will be able to refer appropriate patients to the Community Connector/s as a single point of access/signposting to wider third sector/community based organisations/services relevant to their health and wellbeing needs The Community Connector/s will also accept self-referrals from patients registered with the practices that they support. The Community Connector/s will be responsible for supporting the individual to make contact/access these services, where required- it is anticipated that the average level of contacts per patient will be 2, however, there is the potential that some more vulnerable individuals may need more support. The level of demand for the service is currently unknown- however, potentially the level of total referrals may be circa 3500-4000 per year (combined total for all 3 clusters) The Community Connector will act as an expert resource to practice based staff regarding availability of local support services, community groups. The Community Connector will act as a point of contact for patients should they have any queries following onward signposting The Community Connector will be required to feedback to GP practices on the outcome of their involvement with the patient The Community Connectors should identify and report on any gaps in service provision The model that is introduced in each of the 3 clusters will need to be bespoke to the cultural and socio-economic needs of the populations served- this includes consideration of language needs

### Procurement Information

Cardiff Mind are currently providing the service in the South and East Cardiff Cluster. The uptake has been slow but this is an area where projects are notoriously difficult to embed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017486-2024 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2024 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Jun 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £216,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARDIFF MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 5 Jun 2024 at 15:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017486-2024
- 8 Jun 2023 at 07:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016226-2023

## Notice URLs

- http://www.procurement.wales.nhs.uk
- http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d495. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d495.json.