---
title: "Maintenance & Support of Control Room CAD on interim basis"
ocid: "ocds-h6vhtk-03d4da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d4da"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d4da.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d4da.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH FIRE AND RESCUE SERVICE"
published: "2023-06-23"
---

# Maintenance & Support of Control Room CAD on interim basis

Buyer: SCOTTISH FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-03d4da

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## Summary

The Scottish Fire and Rescue Service has completed a procurement process for the maintenance and support of the Control Room CAD on an interim basis. This procurement falls under the IT services category and involves the continuation of service provision across three Operations Control (OC) locations in Dundee, Edinburgh, and Johnstone. The procurement method used was an award procedure without prior publication of a call for competition. The procurement stage is complete, with a contract worth £1,272,095 being awarded to Motorola Solutions UK Limited on June 6, 2023.

This tender provides business growth opportunities for companies specializing in IT services, particularly in consulting, software development, and Internet support. Businesses capable of providing high-quality service while meeting the Scottish Fire and Rescue Service's requirements would be well-suited to compete. The cancellation of the original contract created a need for the maintenance of legacy systems until a new mobilising system can be procured. Therefore, companies with expertise in legacy system support and maintenance within the public safety sector are likely to find this tender beneficial for business expansion.

## Notice

The Scottish Fire and Rescue Service (SFRS) currently operates 3 Operations Control (OC) located in Dundee, Edinburgh and Johnstone. Each OC operates with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio systems (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. Following the award of contract to new contractor it was intended to switch off legacy CAD and ICCS provision when the new contract provision went live. The new contract was recently terminated before the solution could be implemented. As a result, there is a need for the SFRS to maintain current service provision for all three OC's with existing legacy service providers to ensure the continuation of service provision in the interim period until a new mobilising system can be procured and fully implemented

### Lot Information

Lot 1

The Scottish Fire and Rescue Service (SFRS) currently operates 3 Operations Control (OC) located in Dundee, Edinburgh and Johnstone. Each OC operates with a mobilising system (CAD - Computer Aided Dispatch), telephony and radio systems (ICCS - Integrated Communications Control System), interconnected to various networks and ultimately to Station End Kit which notifies crews when they are required to attend incidents. These networks also allow telephony to connect to the Operations Control Room and Airwave Radio to facilitate incident ground communication. Following the award of contract to new contractor it was intended to switch off legacy CAD and ICCS provision when the new contract provision went live. The new contract was recently terminated before the solution could be implemented. As a result, there is a need for the SFRS to maintain current service provision for all three OC's with existing legacy service providers to ensure the continuation of service provision in the interim period until a new mobilising system can be procured and fully implemented

### Procurement Information

The SFRS was established by the Police and Fire Reform Act (Scotland) 2012 (the Act) and replaced the previous eight legacy services, each of whom operated their own independent Operations Controls (OC's).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017954-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jun 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,272,095 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH FIRE AND RESCUE SERVICE |
| Locality | CAMBUSLANG |
| Post town | Glasgow |
| Postcode | G72 7NA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Cambuslang East |
| Westminster constituency | Rutherglen |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOTOROLA SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Jun 2023 at 12:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017954-2023
- 8 Jun 2023 at 15:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016339-2023

## Notice URLs

- http://firescotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000734517
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d4da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d4da.json.