---
title: "Community Advice Service"
ocid: "ocds-h6vhtk-03d540"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d540"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d540.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d540.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WORCESTERSHIRE COUNTY COUNCIL"
published: "2023-09-27"
---

# Community Advice Service

Buyer: WORCESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03d540

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d540)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03d540.json)

## Summary

The Worcestershire County Council has completed a tender process for the "Community Advice Service" in the services category. This service aims to provide free, accessible, and independent advice to the residents of Worcestershire, particularly focusing on underrepresented community members. The contract was awarded to Worcester Citizens Advice Worcestershire and Hereford. The total contract value is £3,300,000, and it was signed on 30th August 2023. The procurement method used was an open procedure, with quality criteria contributing 70% and price 30% to the award decision.

This tender presents an opportunity for service providers in the community, social, and personal services sector, particularly those experienced in health and social work services. Businesses interested in delivering services to support underrepresented community members and address social challenges would be well-suited to compete for this contract. The tender was open for electronic and written submissions, with the deadline for submissions set at 20th July 2023. The award period started on 21st July 2023, with bid opening scheduled for the same date. The Worcestershire County Council, as the buying organisation, aims to ensure the effective delivery of community advice services through this contract.

## Notice

Community Advice ServiceWorcestershire County Council Communities and Partnership Team are seeking to appoint a service provider to deliver a quality assured 'Community Advice service supporting the residents of Worcestershire. The service will support the most underrepresented members of our community, meeting the needs and desired outcomes of those that request support. The Community Advice service will offer free, easy to access and independent advice to all adults to help address the challenges that are affecting their lives, this will utilise a range of channels to ensure the most effective and efficient service delivery is available. The service will include both short term support and longer-term case support in line with the individual's needs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028483-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Sep 2023 |
| Submission deadline | 20 Jul 2023 |
| Future notice date | Not specified |
| Award date | 29 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,300,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WORCESTERSHIRE COUNTY COUNCIL |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR5 2NP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Worcester |
| Electoral ward | Nunnery |
| Westminster constituency | Worcester |
| Delivery location | TLG12 Worcestershire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORCESTER CITIZENS ADVICE WORCESTERSHIRE AND HEREFORD |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 27 Sep 2023 at 10:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028483-2023
- 9 Jun 2023 at 16:23 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016487-2023

## Notice URLs

- https://www.in-tendhost.co.uk/worcestershire/aspx/Home
- https://www.worcestershire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d540. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d540.json.