---
title: "PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB"
ocid: "ocds-h6vhtk-03d73d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d73d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d73d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d73d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB)"
published: "2024-06-24"
---

# PROVISION OF PATIENT TRANSPORT SERVICES (PTS) FOR THE CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB

Buyer: NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB)  
Current stage: Award  
OCID: ocds-h6vhtk-03d73d

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## Summary

The NHS Cambridgeshire and Peterborough Integrated Care Board (ICB) has recently awarded contracts for the provision of Patient Transport Services (PTS) for specific patient cohorts with varying needs. The contracts cover Specialist Transport, Planned Patient Transport Service, and Booking Eligibility Centre. The total contract value for the awarded contracts is approximately £112 million. The contracts have been signed with ERS Transition - trading as EMED Group Limited. The procurement process has been completed, and the service providers are expected to deliver high-quality services to improve patient flow within the healthcare system.

This procurement opportunity offers substantial growth potential for businesses in the healthcare services sector. Companies providing transport services, patient engagement solutions, and call center services could benefit from bidding on contracts related to the Patient Transport Services. The contracts have a significant focus on service quality, social value, and the overall patient experience. The procurement method used was an open procedure, allowing fair competition among qualified suppliers. The ICB is committed to delivering seamless and high-quality services, emphasizing collaboration among service providers to ensure satisfactory outcomes for all stakeholders.

## Notice

The ICB has re-designed the way Patient Transport Services are specified in Cambridgeshire and Peterborough. They are looking for stand-alone services for specific cohorts of patients which have varying needs.

### Lot Information

Lot 1 - Specialist Transport and Non- planned (STAN)

This service will provide eligible patients with transport for the following types: Discharges, including ED; Interfacility Transfers; High Dependency Transfers; End of Life (EoL); Bariatric (excluding Renal Dialysis Bariatric). The service provider will be an integral partner across the system and their service will have a significant impact on the performance of patient flow across the healthcare system. The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.

Renewal: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of PS41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa PS87m

Lot 2 - Planned Patient Transport Service (PPTS)

The service will provide transport to the patients whose journeys are planned in advance, such as Renal Dialysis, Community Mental Health, Outpatients, Admissions. The service will ensure that patients and service user are picked up and collected in a timely manner, with regular and accurate reminders and estimated time of arrival. The Provider will be required to work in collaboration with the other providers of the overall PTS service to ensure a seamless and high quality service is delivered to all service users.

Options: Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion

Renewal: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of PS41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa PS87m.

Lot 3 - Booking Eligibility Centre (BEC)

This service will handle all telephony Eligibility Assessments and Bookings during core hours and direct calls appropriately to the Transport Providers (Lot 1 and 2) outside of these hours. They will provide a customer service/enquiry service and work in collaboration with the two transport services to ensure a seamless high quality Patient Transport Service is delivered across the healthcare system.

Options: Possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion

Renewal: Each contract will be awarded for a term of five (5) years from the Service start date with an indicative contract value of PS41m (see table below for lot specific values) with the possibility of extending the term for another 5 years beyond the initial contracted term at the ICB's discretion and bringing the indicative Total Contract Value to circa PS87m.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019325-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2024 |
| Submission deadline | 16 Aug 2023 |
| Future notice date | Not specified |
| Award date | 22 Jan 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £87,677,043 |
| Lots value | £87,677,043 |
| Awards value | Not specified |
| Contracts value | £114,683,883 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE BOARD (ICB) |
| Locality | STOKE ON TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 4LX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | East Cambridgeshire |
| Electoral ward | Ely West |
| Westminster constituency | Ely and East Cambridgeshire |
| Delivery location | TLH11 Peterborough, TLH12 Cambridgeshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ERS TRANSITION - TRADING AS EMED GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85112000 - Hospital support services
- 85112200 - Outpatient care services
- 85141220 - Advisory services provided by nurses
- 85143000 - Ambulance services

## Release History

- 24 Jun 2024 at 14:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019325-2024
- 23 Aug 2023 at 14:23 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024828-2023
- 16 Jun 2023 at 16:55 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017257-2023

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.cpics.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d73d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d73d.json.