---
title: "EPoS replacement programme for EPoS and Ticketing EPoS Hardware Support"
ocid: "ocds-h6vhtk-03d7ae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d7ae"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d7ae.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03d7ae.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ENGLISH HERITAGE"
published: "2023-10-06"
---

# EPoS replacement programme for EPoS and Ticketing EPoS Hardware Support

Buyer: ENGLISH HERITAGE  
Current stage: Award  
OCID: ocds-h6vhtk-03d7ae

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## Summary

English Heritage has launched a public procurement process for an EPoS replacement programme for EPoS and Ticketing hardware support. The project aims to replace existing EPoS and Ticketing solutions across 103 pay-to-enter sites in the retail, food and beverage, and ticketing sales sectors. The procurement includes two distinct lots, Lot 1 for EPoS and Ticketing solution implementation and Lot 2 for support partner services. The procurement is in the active stage, with a total contract value of 4.5 million GBP. The procurement method is an open procedure, allowing a broad range of businesses to participate. The tender period closes on July 19, 2023.

This tender opportunity by English Heritage is well-suited for businesses providing EPoS software and hardware support services. Companies experienced in software package and information systems, point of sale software, and related peripherals are encouraged to compete for Lot 1 and Lot 2 contracts. With a total contract value of 4.5 million GBP, this procurement creates opportunities for growth and partnerships with English Heritage. The submission method includes electronic and written submissions, ensuring flexibility for potential bidders. The tender deadline is on July 19, 2023, providing ample time for interested businesses to prepare and submit their proposals.

## Notice

English Heritage are replacing our existing EPoS and Ticketing solutions that are used by our 103 pay to enter sites to support retail, food and beverage and ticketing sales. The solution will utilise our existing EPoS hardware (tills, scanners, printers) where possible, which will need to be fully supported. The project is divided up into two distinct deliverablesLot 1 EPoS and Ticketing solution implementation and software support partner. Lot 2 Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support. English Heritage wants to ensure this opportunity is open to a broad range of businesses, and accordingly tenderers may submit tender responses for one or both of the above lots. The award for each lot will be determined separately but bidders may be awarded more than one lot if they are the highest scoring across multiple lots. Unless otherwise stated by the bidder, any responses to quality questions will be

### Lot Information

Lot 1 - EPoS and Ticketing Solution

Lot 1 - EPoS and Ticketing solution implementation and software support partner.

Lot 2 - Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support.

Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029616-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2023 |
| Submission deadline | 19 Jul 2023 |
| Future notice date | Not specified |
| Award date | 6 Oct 2023 |
| Contract period | 31 Aug 2023 - 1 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000 |
| Lots value | £4,500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ENGLISH HERITAGE |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | TLK14 Swindon |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package

## Release History

- 6 Oct 2023 at 17:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029616-2023
- 19 Jun 2023 at 16:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017418-2023

## Notice URLs

- https://in-tendhost.co.uk/english-heritage/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03d7ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03d7ae.json.