---
title: "PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE"
ocid: "ocds-h6vhtk-03dbc5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dbc5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dbc5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dbc5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF GLASGOW"
published: "2024-01-03"
---

# PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Buyer: UNIVERSITY OF GLASGOW  
Current stage: Award  
OCID: ocds-h6vhtk-03dbc5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dbc5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03dbc5.json)

## Summary

The University of Glasgow has awarded a contract for the provision of teams telephony and contact centre services to GCI Network Solutions. The contract, with a value of £955,800, was signed on 23rd October 2023. The procurement process was open, with a focus on IT services in the consulting, software development, Internet, and support category. The contract was awarded following quality and price criteria evaluation. The location of the contract services is in Glasgow, UKM82.

This tender represents an opportunity for businesses providing IT services to compete in a procurement process with the University of Glasgow. Companies specialising in organisational capability, methodology & approach, project planning, and pricing may find this tender suitable for their offerings. The contract period is for 1800 days, with possible renewals up to 3 years. The tender aims to support the migration to Microsoft Teams Voice, offering opportunities for suppliers to engage in design, installation, and support services. Community benefits are emphasised, including employment and training opportunities, subcontracting for SMEs, and diversity initiatives.

## Notice

AWARD OF PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

### Lot Information

Lot 1

AWARD OF PURCH2254 PROVISION OF A CONTRACT AGREEMENT FOR TEAMS TELEPHONY AND CONTACT CENTRE

Renewal: Period of 3 years with the option to extend for 2 periods of 12 months each.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000142-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2024 |
| Submission deadline | 24 Jul 2023 |
| Future notice date | Not specified |
| Award date | 22 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £955,800 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF GLASGOW |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G12 8QQ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Hillhead |
| Westminster constituency | Glasgow North |
| Delivery location | TLM82 Glasgow City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GCI NETWORK SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Jan 2024 at 15:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000142-2024
- 22 Jun 2023 at 15:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017844-2023

## Notice URLs

- http://www.gla.ac.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000736380
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00108

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dbc5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dbc5.json.