--- title: "Delivery of software solutions, implementation services and support services required to replace Energia Group Customer Apps (Android and iOS)" ocid: "ocds-h6vhtk-03dbe0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dbe0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dbe0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dbe0.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "ENERGIA GROUP" published: "2023-06-23" --- # Delivery of software solutions, implementation services and support services required to replace Energia Group Customer Apps (Android and iOS) Buyer: ENERGIA GROUP Current stage: Tender OCID: ocds-h6vhtk-03dbe0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dbe0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03dbe0.json) ## Summary The Energia Group, based in Belfast, United Kingdom, has initiated a tender process for the delivery of software solutions and support services to replace their existing customer apps. The title of the project is "Delivery of software solutions, implementation services and support services required to replace Energia Group Customer Apps (Android and iOS)". This procurement falls under the services category with a focus on custom software development services. The project involves collaborating closely with Energia Group to meet the requirements of their 'Digital Engine' programme. The tender deadline for submission is 24th July 2023 with an estimated total value ranging from £8,000,000 depending on optional extension periods. This tender issued by Energia Group presents an opportunity for businesses specializing in custom software development services to compete for a lucrative contract. Companies offering software solutions, implementation services, and support services, particularly in the mobile application development sector, would be well-suited to bid for this project. The procurement method for this opportunity is a selective negotiated procedure with a prior call for competition, aiming to engage with qualified suppliers. The successful bidder will also engage in providing support and change services for the developed customer apps for a period of three years, with potential extension periods available. ## Notice The Project Information Memorandum (PIM) has been prepared by Energia Group as a briefing note for potential bidders interested in delivering software solutions, implementation services and support services required to replace the following Energia Group Customer Apps (Android and iOS); Energy Online - Power NI; Energy Online - Energia; and Power NI Keypad+. Energia has established a 'Digital Engine', as an internal programme for the delivery of these mobile applications and will work closely with the chosen Supplier from this procurement to supply software solutions, implementation services and support services as part of that programme. The chosen Supplier must be flexible in the provision of the software solutions, implementation services and support services and be willing to cooperate fully with the Energia Group and other relevant parties involved in the Digital Engine to ensure the successful delivery of the project in line with the overall requirements. ### Lot Information Lot 1 The Energia Group is seeking to replace the existing 'web wrapped' Power NI and Energia apps with new modern mobile apps for iOS and Android leveraging the Microsoft Azure platform to deliver the mobile apps API back end. These new apps shall maintain all existing functionality and seek to make functional improvements and enhancements. The scope of this procurement is to deliver the following services: * Development of a Power NI mobile Customer App, that incorporates existing Keypad+ app functionality and be available for download by both iOS and Android users on the App and Google Play Stores; * Development of an Energia mobile Customer App that will be available for download by both iOS and Android users on the App and Google Play Stores; * Implementation of Azure DevOps Pipelines for applications code build, deployment and distribution to the Apple and Google Play stores; * Implementation of a test automation pack to quality assure the above Customer Apps; * Integration with Customer Identity & Access Management including, but not limited to, sign up, sign in, forgot password and forgot username; and * Level 2 and Level 3 Support and Change services for the above Customer Apps for three years (with two optional extension periods of twelve months to be exercised at Energia Group's discretion). The catalogue of back end APIs to serve data to the Customer Apps is being delivered by Energia via their Digital Engine. Additional information: The budget is estimated to be between PS3,000,000 and PS6,000,000 depending on if the optional extension periods are availed of. Renewal: There are two optional extension periods of twelve months to be exercised at Energia Group's discretion. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/017989-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Jun 2023 | | Submission deadline | 24 Jul 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ENERGIA GROUP | | Locality | BELFAST | | Post town | Northern Ireland | | Postcode | BT9 5NF | | Country | Northern Ireland | | ITL 1 | TLN Northern Ireland | | ITL 2 | TLN0 Northern Ireland | | ITL 3 | TLN06 Belfast | | Local authority | Belfast | | Electoral ward | Upper Malone | | Westminster constituency | Belfast South and Mid Down | | Delivery location | TLN0 Northern Ireland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72230000 - Custom software development services - 72254100 - Systems testing services - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 72265000 - Software configuration services - 72266000 - Software consultancy services ## Release History - 23 Jun 2023 at 14:30 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017989-2023 - 23 Jun 2023 at 08:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017877-2023 ## Notice URLs - https://procurement.energiagroup.com - https://www.energiagroup.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dbe0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dbe0.json.