---
title: "CivTech 9.9 - How can technology and data create a streamlined experience to help people and businesses across Scotland get access to training, guidance, support and approval for the licences they need, starting with tobacco and fireworks products?"
ocid: "ocds-h6vhtk-03dc07"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc07"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc07.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc07.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SCOTTISH GOVERNMENT"
published: "2024-07-23"
---

# CivTech 9.9 - How can technology and data create a streamlined experience to help people and businesses across Scotland get access to training, guidance, support and approval for the licences they need, starting with tobacco and fireworks products?

Buyer: SCOTTISH GOVERNMENT  
Current stage: Award  
OCID: ocds-h6vhtk-03dc07

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03dc07.json)

## Summary

The Scottish Government has awarded a contract for developing a technology solution focused on streamlining the licensing process for tobacco and fireworks products in Scotland. The awarded contract, valued at £1,255,000, was given to Zudu and was signed on 4th July 2024. The initiative, titled "CivTech 9.9," falls under the IT services category, emphasising consulting, software development, Internet, and support. The primary goal is to improve data accuracy and consistency within the Tobacco Register and to develop a new licensing system for fireworks. This project aims to enhance tracking, resource allocation, and business support, while ensuring safer usage of fireworks through proper training. The process involved an open procedure, with the procurement stage now complete, located in the UKM region.

This tender represents a significant opportunity for businesses specialising in IT services, particularly those capable of developing scalable and secure digital solutions. Companies that excel in data management, software development, and digital transformation will find this project aligns well with their expertise. By participating, businesses can establish a strong relationship with the Scottish Government, gain exposure, and contribute to public sector innovation. The CivTech programme's collaborative approach between the public and private sectors promises a fertile ground for growth and further business opportunities, particularly for smaller, innovative firms aiming to make a positive impact on public services.

## Notice

This opportunity is to develop a technology solution, starting with two use cases for the licencing of tobacco and fireworks products. The existing Tobacco Register lacks accurate and consistent data required by those that use this system, leading to inefficiencies in enforcement and support services to retailers. By providing accurate data via digital services, we can improve tracking, resource allocation, and business support while saving time and money. Additionally, the Scottish Government aims to create a new licensing system for fireworks to ensure safer use of these products including training to everyone that uses fireworks products. A solution will be highly accessible, scalable, use existing digital services and be secure while being able to extend to further licensing services in Scotland. This needs to go way beyond a 'website' solution because of the complexity of the requirements, the sheer numbers of the licenses that will eventually be potentially onboarded, and the need to make the user experience as slick, efficient and personalised as possible. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-9-streamlined-experience-for-licencing-support-and-approval

### Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge, solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage where they're developed further [for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply-civtech-9 https://www.civtech.scot/civtech-9-challenge-9-streamlined-experience-for-licencing-support-and-approval

Renewal: Extensions may be required to complete work.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022865-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2024 |
| Submission deadline | 22 Aug 2023 |
| Future notice date | Not specified |
| Award date | 3 Jul 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,255,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8EA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZUDU |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products
- 24 - Chemical products
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 15000000 - Food, beverages, tobacco and related products
- 24000000 - Chemical products
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Jul 2024 at 13:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022865-2024
- 23 Jun 2023 at 11:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017939-2023

## Notice URLs

- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000736252
- https://www.civtech.scot/civtech-9-challenge-9-streamlined-experience-for-licencing-support-and-approval
- https://www.civtech.scot/how-to-apply-civtech-9
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc07. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dc07.json.