--- title: "L22002-T-MC Service maintenance repairs to the Automated Voice and the PA VA System" ocid: "ocds-h6vhtk-03dc5b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc5b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc5b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc5b.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "LONDON LUTON AIRPORT OPERATIONS LIMITED" published: "2023-06-26" --- # L22002-T-MC Service maintenance repairs to the Automated Voice and the PA VA System Buyer: LONDON LUTON AIRPORT OPERATIONS LIMITED Current stage: Tender OCID: ocds-h6vhtk-03dc5b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc5b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03dc5b.json) ## Summary The London Luton Airport Operations Limited is inviting tenders for the service, maintenance, and 24/7 call-out of the Automated Voice System and Public Address Voice Alarm System. The procurement, titled L22002-T-MC Service maintenance repairs to the Automated Voice and the PA VA System, falls under the services category and has a contract value of £800,000. The tender consists of three lots focusing on different aspects such as artificial voice announcements, installation and maintenance of new equipment for the Public Address Voice Alarm System, and maintenance of the TOA solution. The procurement method is a selective negotiated procedure with a tender deadline of 14th August 2023. This tender opportunity at London Luton Airport creates openings for businesses involved in repair and maintenance services, public address systems, software packages, electrical machinery, and audio equipment. Companies with expertise in providing solutions for voice systems, hardware maintenance, and system integration are well-suited to compete. Interested businesses should review the tender documents for specific requirements and submission details. The integration of new systems and the disposal of old equipment are key aspects of this procurement that offer growth potential for businesses in the industry. ## Notice LLAOL would like to invite you to tender for the service, maintenance an 24 7 365 call out, of the main airport terminal Automated Voice System and Public Address Voice Alarm System PAVA. The contract will also allow for the design, supply, installation and commissioning of any new systems as part of a strategic asset replacement programme or in line with any future Airport development. The airport has already invested in two Honeywell D1 through its last expansion programme and would like to continue and replace older systems and standardise on the D1 or equivalent and peripherals listed within the PT35. In addition, London Luton Airport currently utilises AviaVox system and wishing to upgrade to the AviaVox AVX-8 or an equivalent proposal. Both systems will need to be integrated. Once both elements are completely integrated LLA will require the decommission and disposal of the old Automated Voice System TOA. See tender documents for details ### Lot Information LOT 1 - Artificial Voice Announcements LOT 1 focuses on the Artificial Voice Announcement solution based on the AviaVox Solution or equivalent, a two part requirement in relation to the physical hardware which automatic voice announcements in twenty four languages. Please see tender documents for details LOT 2 - Public Address Voice Alarm System PAVA - Install and maintenance of new equipment LOT 2 is the PAVA element of the physical hardware based on the Honeywell D1 solution or equivalent, a two-part requirement in relation to the physical hardware which announcements are made from. The first part of this lot will cover planned service, maintenance and call out to the sites Automated Voice System and PAVA systems as detailed on the PT35 pricing schedule. The second element is a Zero value Call-off agreement to support the design, supply installation, commissioning and integration of any new or replacement Automated Voice System and PAVA systems on a call off. Please see tender documents for details LOT 3 - Maintenance of TOA Lot 3 is for the maintenance of the airports TOA solution until the Lot 1 & 2 solutions are fully integrated and any new installations. This is also a Zero Value call off agreement to support the solution with the point of ensuring the system is fully patched and updated and any break-fix maintenance required throughout the contract. See tender documents for full details. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/018058-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Jun 2023 | | Submission deadline | 14 Aug 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | estimated 6 months prior to contract expiry | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | £800,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON LUTON AIRPORT OPERATIONS LIMITED | | Locality | LUTON | | Post town | Luton | | Postcode | LU2 9NU | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH21 Luton | | Local authority | Luton | | Electoral ward | Vauxhall | | Westminster constituency | Luton South and South Bedfordshire | | Delivery location | TLH21 Luton | ## CPV Codes ### Divisions - 31 - Electrical machinery, apparatus, equipment and consumables; lighting - 48 - Software package and information systems - 50 - Repair and maintenance services ### Codes - 31000000 - Electrical machinery, apparatus, equipment and consumables; lighting - 31300000 - Insulated wire and cable - 31600000 - Electrical equipment and apparatus - 48000000 - Software package and information systems - 48900000 - Miscellaneous software package and computer systems - 48952000 - Public address systems - 50000000 - Repair and maintenance services - 50340000 - Repair and maintenance services of audio-visual and optical equipment - 50342000 - Repair and maintenance services of audio equipment ## Release History - 26 Jun 2023 at 09:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018058-2023 ## Notice URLs - https://in-tendhost.co.uk/llaol/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc5b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dc5b.json.