---
title: "Provision of services in prisons"
ocid: "ocds-h6vhtk-03dc6c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc6c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc6c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc6c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2024-12-20"
---

# Provision of services in prisons

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-h6vhtk-03dc6c

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## Summary

The Ministry of Justice has awarded multiple contracts for the provision of Careers Information Advice and Guidance (CIAG) services within prisons managed by His Majesty's Prison and Probation Service (HMPPS) in England, with the procurement stage now complete. This procurement, which covers services related to the rehabilitation of criminals (CPV code 75231200), was conducted using an open procedure. Eleven regional lots were included, with contracts set to commence on 1st April 2025. Award details were finalized by 20th December 2024, with eleven suppliers, such as Seetec Business Technology Centre Limited and Career Connect, selected to deliver the services. The total value of the contracts is approximately £72,360,000 over an initial four-year period, with the possibility of extensions up to three additional years.

This procurement presents significant opportunities for businesses involved in vocational training, career guidance, and related services, as these contracts aim to transform prisoner education and reduce reoffending rates by improving employment prospects for prisoners upon release. Companies experienced in delivering high-quality educational and vocational services would be well-suited to compete in such tenders, particularly those capable of providing tailored advice and guidance to diverse prisoner populations across various regions. The Ministry of Justice is committed to enhancing the skills and employability of prisoners, thereby creating potential long-term partnerships for suppliers who can effectively support the delivery of these critical services.

## Notice

Careers Information Advice and Guidance (CIAG) services. HMPPS is committed to delivering a new and transformed Prisoner Education Service (PES) that increases the focus on Education, Skills and Work (ESW) within prisons and supports prisoners to improve their prospects for work on release. The PES Programme will focus on the following three overarching strategic priorities: * improving the numeracy and literacy of all prisoners who need it; * incentivising prisoners to improve their qualifications and skills to increase their prospects of finding work on release; and * ensuring that Governors and their teams have the knowledge, tools, support and accountabilities that they need to lead this work. The provision of an impartial and high-quality Careers Information, Advice and Guidance (CIAG) Service is fundamental to achieving our vision and our aims. The vision of PES is that everyone of working age and able to work should leave prison prepared for employment or further education and training. The new CIAG Service will contribute to reducing reoffending by supporting prisoners from induction to release identifying career aspirations, setting education, skills and work-related goals, and supporting prisoners to achieve their aspirations upon release. The new CIAG contracts offer prisoners a high quality and impartial CIAG Service. The new CIAG contracts shall replace the current CIAG services commissioned via the Prison Education Dynamic Purchasing System (PEDPS). The CIAG Service is being procured separately to Core Education Provision This procurement will cover the provision of CIAG services in all prisons managed by HMPPS in England, with the exception of four prisons managed by private operators in England The procurement comprised eleven regional lots. Service delivery under the Contracts will commence on the 1st April 2025.

### Lot Information

Market Engagement - HMPPS Careers Information, Advice and Guidance (CIAG)

The purpose of this engagement is to enable HMPPS to inform the market of our CIAG requirements and to allow us to assess the level of interest, capability, and capacity of CIAG providers to deliver the next generation of contract service. The procurement of these services will cover the scope of CIAG services within the HMPPS Prison Estate in England (including several privately managed prisons). A procurement process is anticipated to commence in Autumn 2023, with contracts commencing 1st April 2025. The Market Engagement event will include more specific information on service objectives and requirements. There will be an opportunity to raise questions during the live event (which will be responded to following the event), as well as at any time afterwards. The Market Engagement Launch event will be presented by Sarah McKnight, Deputy Director, Reducing Reoffending, Accommodation and Partnerships Directorate who will be joined by Holly Tremain, CIAG Strategy Lead, HMPPS to set out our vision for improving HMPPS CIAG provision. The CIAG Service is being procured separately to the Core Education Provision, however forms part of the golden thread of education, skills and work delivery in HMPPS prisons, and is fundamental to realising this vision. Both services are expected to go live on 1st April 2025. Suppliers are able to bid for both Core Education and CIAG services. Suppliers must register to the MoJ eProcurement Jaggaer platform [https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html], to register on the event and, to access further information that becomes available after the event on the CIAG service We are very interested to hear suppliers' views to enable us to shape the new procurement and contracting arrangements that will improve performance, quality learner engagement and value for money. We reserve the right to supplement and vary the conduct of the market engagement process. Where we do this, we will act transparently and treat all suppliers who have expressed an interest equally. Please note that the MoJ and its advisors give no warranty in respect of the accuracy, permanence or completeness of any information provided. Reliance on, or use of, any such information is entirely at the risk of the person so doing and save in the case of fraud, under no circumstances will the MoJ or any of its advisors be liable for or accept any responsibility for any cost, expense or liability incurred by any person relying upon or using such information. The procurement exercise will run via the eSourcing portal https://ministryofjusticecommercial.bravosolution.co.uk. If your organisation is not already registered, then we advise you to register using the above link ahead of the start of the formal procurement process anticipated to start in Autumn 2023 The publication of this early engagement opportunity is a voluntary publication and does not represent an acknowledgement regarding the applicability of procurement or other rules governing any potential future process nor a commitment by the MoJ to initiate, run or complete a full procurement competition in relation to a contract for the services described. This requirement has been classified as being subject to the Light Touch Regime under the Public Contract Regulations 2015. Under the Light Touch Regime, the Authority is not obliged to observe the full requirements of the Regulations, including the detailed rules and timescales applicable to the procurement procedures covered by the Regulations Additional information: The overall contract (initial term of 4 years and extension up to 3 years) is estimated to cost PS68m.

Lot 1: Avon and South Dorset Group & Devon and North Dorset Group

Lot 1 comprises of the following Prisons: HMP Bristol, 19 Cambridge Road, Bishopston, Bristol, BS7 8PS HMP Channings Wood, Denbury, Newton Abbot, Devon, TQ12 6DW HMP Dartmoor, Princetown, Yelverton, Devon, PL20 6RR HMP Eastwood Park, Falfield, Wotton-Under-Edge, Gloucester, GL12 8DB HMP Erlestoke, Erlestoke, Devizes, Wiltshire, SN10 5TU HMP Exeter, 30 New North Road, Exeter, EX4 4EX HMP Guys Marsh, Shaftesbury, Dorset, SP7 0AH HMP Leyhill, Wotton-Under-Edge, Gloucester, GL12 8BT HMP Portland, 104 The Grove, Easton, Portland, Dorset, DT5 1DL HMP The Verne, Verne Common Road, Portland, Dorset, DT5 1EQ

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 2: Bedfordshire, Cambridgeshire and Norfolk Group and Hertfordshire, Essex and Suffolk Group

Lot 2 consists of the following Prisons: HMP Bedford, St Loves, Bedford, MK40 1HG HMP Bure, Jaguar Drive, Badersfield, Norwich, Norfolk, NR10 5GB HMP Chelmsford, 200 Springfield Road, Chelmsford, Essex, CM2 6LQ HMP Highpoint, Stradishall, Newmarket, Suffolk, CB8 9YG HMP Hollesley Bay, Woodbridge, Suffolk, IP12 3JW HMP Littlehey, Perry, Huntingdon, Cambridgeshire, PE28 0SR HMP Norwich, Knox Road, Norwich, Norfolk, NR1 4LU HMP The Mount, Molyneaux Avenue, Bovingdon, Hemel Hempstead, Hertfordshire, HP3 0NZ HMP Warren Hill, Grove Road, Hollesley, Woodbridge, Suffolk, IP12 3BF HMP Wayland, Griston, Thetford, Norfolk, IP25 6RL HMP Whitemoor, Longhill Road, March, Cambridgeshire, PE15 0PR

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 3: Cumbria and Lancashire Group

Lot 3 consists of the following Prisons: HMP Garth, Ulnes Walton, Leyland, Preston, PR26 8NE HMP Haverigg, North Lane, Millom, LA18 4NA HMP Kirkham, Freckleton Road, Kirkham, Preston, Lancashire, PR4 2RN HMP Lancaster Farms, Stone Row Head, Off Quernmore Road, Lancaster, LA1 3QZ HMP Preston, 2 Ribbleton Lane, Preston, Lancashire, PR1 5AB HMP Wymott, Ulnes Walton Lane, Leyland, Preston, Lancashire, PR26 8LW

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 4: Tees and Wear Group

Lot 4 consists of the following Prisons: HMP Deerbolt, Bowes Road, Barnard Castle, County Durham, DL12 9BG HMP Durham, Old Elvet, Durham, DH1 3HU HMP Frankland, Brasside, Durham, DH1 5YD HMP Full Sutton, Moor Lane, Full Sutton, York, YO41 1PS HMP Holme House, Holme House Road, Stockton on Tees, TS18 2QU HMP Kirklevington Grange, Yarm, Cleveland, TS15 9PA HMP Low Newton, Brasside, Durham, DH1 5YA HMP Northumberland, Wansbeck Road, Morpeth, Northumberland, NE65 9XG

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 5: East Midlands Group & North Midlands Group

Lot 5 consists of the following Prisons: HMP Drake Hall, Eccleshall, Staffordshire, ST21 6LQ HMP Foston Hall, Foston, Derby, Derbyshire, DE65 5DN HMP Gartree, Gallow Field Road, Market Harborough, Leicestershire, LE16 7RP HMP Leicester, 116 Welford Road, Leicester, LE2 7AJ HMP Lincoln, Greetwell Road, Lincoln, LN2 4BD HMP Morton Hall, Eagle Road, Swinderby, Lincoln, LN6 9PT HMP North Sea Camp, Croppers Lane, Freiston, Boston, Lincolnshire, PE22 0QX HMP Nottingham, Perry Road, Sherwood, Nottingham, NG5 3AG HMP Onley, Rugby, Warwickshire, CV23 8AP HMP Ranby, Retford, Nottingham, DN22 8EU HMP Sudbury, Ashbourne, Derbyshire, DE6 5HW HMP Whatton, New Lane, Whatton, Nottingham, NG13 9FQ

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 6: Greater Manchester, Merseyside and Cheshire Group

Lot 6 consists of the following Prisons: HMP Buckley Hall, Buckley Hall Road, Rochdale, Lancashire, OL12 9DP HMP Hindley, Barracks Road, Bickershaw, Wigan, WN2 5TH HMP Liverpool, 68 Hornby Road, Liverpool, L9 3DF HMP Manchester, 1 Southall Street, Manchester, M60 9AH HMP Risley, Warrington Road, Risley, Warrington, Cheshire, WA3 6BP HMP Styal, Wilmslow, Cheshire, SK9 4HR HMP Thorn Cross, Arley Road, Appleton Thorn, Warrington, Cheshire, WA4 4RL

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 7: Kent, Surrey and Sussex Group

Lot 7 consists of the following Prisons: HMP Coldingley, Shaftesbury Road, Bisley, Woking, Surrey, GU24 9EX HMP Downview, Sutton Lane, Sutton, Surrey, SM2 5PD HMP East Sutton Park, Sutton Valence, Maidstone, Kent, ME17 3DF HMP Elmley, Church Road, Eastchurch, Sheerness, Kent, ME12 4DZ HMP Ford, Arundel, West Sussex, BN18 0BX HMP Lewes, 1 Brighton Road, Lewes, East Sussex, BN7 1EA HMP Maidstone, 36 County Road, Maidstone, Kent, ME14 1UZ HMP Rochester, 1 Fort Road, Rochester, Kent, ME1 3QS HMP Send, Ripley Road, Woking, Surrey, GU23 7LJ HMP Standford Hill, Church Road, Eastchurch, Sheerness, Kent, ME12 4AA HMP Swaleside, Brabazon Road, Eastchurch, Isle of Sheppey, Kent, ME12 4AX

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 8: London Group

Lot 8 consists of the following Prisons: HMP Belmarsh, Western Way, Thamesmead, London, SE28 0EB HMP Brixton, Jebb Avenue, Brixton, London, SW2 5XF HMP Feltham, Bedfont Road, Feltham, Middlesex, TW13 4ND HMP Isis, Western Way, Thamesmead, SE28 0NZ HMP Pentonville, Caledonian Road, London, N7 8TT HMP Thameside, Griffin Manorway, Thamesmead, London, SE28 0FJ HMP Wandsworth, Heathfield Road, Wandsworth, London, SW18 3HU HMP Wormwood Scrubs, Du Cane Road, London, W12 0AE

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 9: South Central Group

Lot 9 consists of the following Prisons: HMP Aylesbury, Bierton Road, Aylesbury, Buckinghamshire, HP20 1EH HMP Bullingdon, Bicester, Oxon, OX25 1PZ HMP Grendon, Grendon Underwood, Buckinghamshire, HP18 0TL HMP Huntercombe, Nuffield, Henley-on-Thames, Oxfordshire, RG9 5SB HMP Isle of Wight, Albany House, Newport, Isle of Wight, PO30 5RS HMP Long Lartin, South Littleton, Evesham, Worcestershire, WR11 8TZ HMP Springhill, Grendon Underwood, Buckinghamshire, HP18 0TL HMP Winchester, Romsey Road, Winchester, SO22 5DF HMP Woodhill, Tattenhoe Street, Milton Keynes, Buckinghamshire, MK4 4DA

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 10: West Midlands Group

Lot 10 consists of the following Prisons: HMP Birmingham, Winson Green Road, Birmingham, B18 4AS HMP Brinsford, New Road, Featherstone, Wolverhampton, WV10 7PY HMP Featherstone, New Road, Featherstone, Wolverhampton, WV10 7PU HMP Hewell, Hewell Lane, Redditch, Worcestershire, B97 6QS HMP Oakwood, Oaks Drive, Featherstone, West Midlands, WV10 7QD HMP Stafford, 54 Gaol Road, Stafford, Staffordshire, ST16 3AW HMP Stoke Heath, Market Drayton, Shropshire, TF9 2JL HMP Swinfen Hall, Lichfield, Staffordshire, WS14 9QS

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

Lot 11: Yorkshire Group

Lot 11 consists of the following Prisons: HMP Askham Grange, Askham Richard, York, YO23 3FT HMP Doncaster, Marshgate, Doncaster, South Yorkshire, DN5 8UX HMP Hatfield, Lancaster Drive, Lindholme, Doncaster, South Yorkshire, DN7 6FA HMP Hull, Hedon Road, Hull, HU9 5LS HMP Humber, Sands Lane, Brough, East Yorkshire, HU15 2JZ HMP Leeds, 2 Gloucester Terrace, Stanningley Road, Leeds, West Yorkshire, LS12 2TJ HMP Moorland, Bawtry Road, Hatfield Woodhouse, Doncaster, South Yorkshire, DN7 6BW HMP New Hall, Dial Wood, Flockton, Wakefield, West Yorkshire, WF4 4XX HMP Wakefield, 5 Love Lane, Wakefield, West Yorkshire, WF2 9AG HMP Wealstun, Church Causeway, Thorp Arch, Wetherby, Yorkshire, LS23 7AZ

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 1

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 2

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 3

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 4

Provision of Careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 5

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 6

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 7

Provision of careers information advice and guidance

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 8

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 9

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 10

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

CIAG Services Lot 11

Provision of careers information advice and guidance services

Options: Option to extend the term of this Contract beyond the end of the Initial Term or beyond the end of any additional period (as applicable) for a minimum of one (1) year and provided the maximum aggregate additional period shall not exceed three (3) years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041311-2024 |
| Notice type | Planning Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2024 |
| Submission deadline | 19 Dec 2023 |
| Future notice date | 24 Oct 2023 |
| Award date | 28 Nov 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £72,360,000 |
| Lots value | £72,360,000 |
| Awards value | Not specified |
| Contracts value | £36,097,720 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLH1 East Anglia, TLH2 Bedfordshire and Hertfordshire, TLH3 Essex, TLI London, TLJ South East (England), TLK South West (England), TLK1 Gloucestershire, Wiltshire and Bristol/Bath area, TLK2 Dorset and Somerset, TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | CAREER CONNECT; GET SKILLS EMPLOYMENT & TRAINING; INGEUS; SEETEC BUSINESS TECHNOLOGY CENTRE; THE GROWTH |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 75231200 - Services related to the detention or rehabilitation of criminals
- 75231230 - Prison services
- 79634000 - Career guidance services
- 80510000 - Specialist training services
- 80530000 - Vocational training services
- 80531000 - Industrial and technical training services

## Release History

- 20 Dec 2024 at 17:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/041311-2024
- 25 Oct 2023 at 07:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031408-2023
- 26 Jun 2023 at 10:39 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/018080-2023

## Notice URLs

- https://ministryofjusticecommercial.bravosolution.co.uk
- https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html
- https://www.gov.uk/government/organisations/ministry-of-justice

## Provenance

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