---
title: "ROH Telephony Replacement Managed Service"
ocid: "ocds-h6vhtk-03dc89"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc89"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc89.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dc89.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST"
published: "2025-01-03"
---

# ROH Telephony Replacement Managed Service

Buyer: THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-03dc89

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03dc89.json)

## Summary

The Royal Orthopaedic Hospital NHS Foundation Trust has awarded the contract for the provision of telephony services under the title "ROH Telephony Replacement Managed Service". This contract falls under the industry category of software packages and information systems, with a specific focus on telecommunications services. The contract is valued between £800,000 to £2,000,000 and is initially set for a term of 5 years, with the option to extend up to 10 years. The procurement process followed an open procedure, and the final award was signed on 18th September 2024. The project location is the region of UKG, specifically Birmingham, United Kingdom.

This tender presents significant opportunities for businesses specialising in telecommunications and IT services, particularly those with capabilities in cloud-based telephony solutions and equipment. The contract offers an extensive term and scope for renewal, potentially expanding service provision across other BSOL ICS Trusts/Organisations. Businesses capable of upgrading legacy telephony systems and providing integrated communications solutions will find this a lucrative opportunity, especially those with experience in handling large-scale transitions and decommissioning of outdated systems. Large enterprises and companies experienced in health sector IT services would be well-suited to compete for similar future tenders.

## Notice

The Royal Orthopaedic Hospital NHS Foundation Trust has awarded a contract to provide Telephony Services. 

The contract term is initially for 5 years with the option to extend for a total of 10 years.

### Lot Information

Lot 1

The Royal Orthopaedic Hospital NHS Foundation Trust has awarded a contract to provide Telephony Services. 

The contract Term is initially for 5 years with the option to extend for a total of 10 years.

Renewal: The contract will have an option to extend for a further 5 years subject to a review by any one Authority at the end of Year 2 of the extension period as explained within the ITT document.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000071-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2025 |
| Submission deadline | 17 Nov 2023 |
| Future notice date | Not specified |
| Award date | 17 Sep 2024 |
| Contract period | Not specified |
| Recurrence | Dependent on the expiry of existing BSOL ICS contracts and whether or not each ICS Trust/Organisation wishes to award from this Tender. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL ORTHOPAEDIC HOSPITAL NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B31 2AP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Northfield |
| Westminster constituency | Birmingham Northfield |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIFY HOLDING UK 1 |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 48000000 - Software package and information systems
- 64200000 - Telecommunications services

## Release History

- 3 Jan 2025 at 10:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000071-2025
- 22 Dec 2023 at 11:11 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/037810-2023
- 19 Oct 2023 at 09:51 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030860-2023
- 28 Sep 2023 at 16:00 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028697-2023
- 28 Sep 2023 at 14:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028650-2023
- 26 Jun 2023 at 13:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018125-2023

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.roh.nhs.uk/
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dc89. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dc89.json.