---
title: "ID 4779419 - DfC - Housing Supply - Landlord Helpline Service"
ocid: "ocds-h6vhtk-03dd6a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dd6a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dd6a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dd6a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR COMMUNITIES"
published: "2023-08-17"
---

# ID 4779419 - DfC - Housing Supply - Landlord Helpline Service

Buyer: DEPARTMENT FOR COMMUNITIES  
Current stage: Award  
OCID: ocds-h6vhtk-03dd6a

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## Summary

The Department for Communities has awarded a contract for the provision of a helpline service on housing supply in Northern Ireland. The title of the contract is "ID 4779419 - DfC - Housing Supply - Landlord Helpline Service" under the main procurement category of services. The contract value is GBP 209,992.79, and the contract was signed on 17th August 2023. The buying organisation is based in Belfast, UK. The procurement method was an open procedure, and the contract has been awarded to HOUSING RIGHTS SERVICE.

This tender for a helpline service on housing supply creates business growth opportunities for organisations providing legal advisory services, teleworking services, computer-related professional services, social research services, and telephone-answering services. Businesses specializing in consultancy, law, and call centre operations are well-suited to compete. The tender provides opportunities for suppliers to engage with a public body and contribute to compliance issues and good practices in private renting in Northern Ireland.

## Notice

The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice line will only be available to landlords/potential landlords within NI and for those landlords who reside outside of NI who are currently renting properties within NI. Further details are provided in the Specification Schedule.

### Lot Information

Lot 1

The contract is to provide a helpline service offering free, confidential, impartial advice and information to registered landlords and potential landlords on compliance issues and good practice relating to private renting in NI. The advice line will only be available to landlords/potential landlords within NI and for those landlords who reside outside of NI who are currently renting properties within NI. Further details are provided in the Specification Schedule.

Options: There shall be two optional extension periods of 12 months, each subject to a review of the level of demand, satisfactory performance and budgetary provision to transfer the registration of landlords to local councils.

Renewal: There shall be two optional extension periods of 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024185-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2023 |
| Submission deadline | 2 Aug 2023 |
| Future notice date | Not specified |
| Award date | 16 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £210,000 |
| Lots value | £210,000 |
| Awards value | Not specified |
| Contracts value | £209,992 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR COMMUNITIES |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 7EG |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOUSING RIGHTS SERVICE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64216100 - Electronic message services
- 64222000 - Teleworking services
- 72590000 - Computer-related professional services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79140000 - Legal advisory and information services
- 79315000 - Social research services
- 79510000 - Telephone-answering services
- 79512000 - Call centre

## Release History

- 17 Aug 2023 at 12:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024185-2023
- 29 Jun 2023 at 09:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018492-2023

## Notice URLs

- https://etendersni.gov.uk
- https://etendersni.gov.uk/epps

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dd6a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dd6a.json.