---
title: "Social Media Management Software, Licence and Support"
ocid: "ocds-h6vhtk-03de23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03de23"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03de23.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03de23.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHUMBRIA POLICE"
published: "2023-07-03"
---

# Social Media Management Software, Licence and Support

Buyer: NORTHUMBRIA POLICE  
Current stage: Award  
OCID: ocds-h6vhtk-03de23

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03de23.json)

## Summary

The Northumbria Police recently awarded a contract for Social Media Management Software, Licence and Support through a limited procurement method without prior publication. The buying organisation, Northumbria Police, based in Newcastle upon Tyne, United Kingdom, aimed to enhance public interaction efficiency by using a social media management platform. The contract, valued at £246,000 GBP, was signed on 3rd April 2023, with Socialsignin Limited being the supplier.

This procurement process led by the Northumbria Police presents opportunities for businesses in the software and information systems industry. Companies offering social media management solutions and services, especially those with experience in public order and safety sectors, would find this tender suitable for their expertise. Understanding the quality and pricing criteria is key to competing effectively in such procurement processes, which focus on enhancing digital communication channels for public organisations like the Northumbria Police.

## Notice

Social Media Management Platform

### Lot Information

Lot 1

Social media management platform to assist with The Force being able to interact more efficiently with the public. This will enable the public to use the most suitable digital channel which meets their needs to interact with The Force.

Options: 2 x 12 month optional extensions included within the contract provision

### Procurement Information

This contract was awarded by conducting a further competition from a complaint framework agreement established by Police Digital Services (PDS) - reference 2020/S 240-594963 on 09/12/2020. Both suppliers appointed onto the framework were invited to provide a submission, following a compliant evaluation process inline with the framework provisions, the most suitable supplier was awarded the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018774-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Apr 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £246,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBRIA POLICE |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 3PH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIALSIGNIN |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Jul 2023 at 08:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018774-2023

## Notice URLs

- https://beta.northumbria.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03de23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03de23.json.