---
title: "NHS Sussex Non-Emergency Patient Transport service (NEPTS) 23.922 CAN"
ocid: "ocds-h6vhtk-03de4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03de4d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03de4d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03de4d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SUSSEX INTEGRATED CARE BOARD (ICB)"
published: "2024-08-27"
---

# NHS Sussex Non-Emergency Patient Transport service (NEPTS) 23.922 CAN

Buyer: NHS SUSSEX INTEGRATED CARE BOARD (ICB)  
Current stage: Award  
OCID: ocds-h6vhtk-03de4d

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## Summary

The NHS Sussex Integrated Care Board (ICB) has announced the award and procurement of a new Non-Emergency Patient Transport Service (NEPTS) to commence on 1st April 2025. This service covers West Sussex, Brighton & Hove, and East Sussex, focusing on providing safe and timely transport for patients with medical needs. The procurement, which is currently at the Award stage with a contract signed on 26th July 2024, details a service expected to adapt to fluctuating regional demands post-pandemic. The contract, valued at £230 million over a potential maximum of 10 years (5+5 extension), follows the open procedure under EU procurement regulations, with a procurement process managed by the NHS South, Central and West Commissioning Support Unit (SCW).

This tender provides substantial opportunities for businesses in the medical transport and related services sector. Companies such as ERS Transition (trading as EMED Group Ltd) have already been awarded parts of the contract. There's an allowance for joint bids, partnerships, and subcontracting, encouraging participation from SMEs and VCSEs. With a significant financial envelope and an emphasis on flexibility, business resilience, and sustainability, the procurement is highly suited for businesses with robust operational capabilities, innovative service delivery, and strong digital and communication infrastructures. The deadline for tenders was 4th September 2023, and the high-quality service standards required will likely foster further competitive opportunities for eligible providers.

## Notice

NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of a contract for a new Non-Emergency Patient Transport Service from 1st April 2025.

### Lot Information

Lot 1

NHS Sussex ICB (covering the patient population of West Sussex, Brighton & Hove, and East Sussex) are pleased to announce the award of contract of a new Non-Emergency Patient Transport Service from 1st April 2025. The aim of this service is to provide transport for eligible Sussex patients with a medical need, between their places of residence, primary, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts and stakeholder partners. The contract period will be for a period of 5 years commencing 1st April 2025. The Commissioners at their sole discretion, have an option to extend for a further 5 years (5+5). A standard NHS contract will be used for this service. The annual financial envelope is PS23 million pounds per year, so a total financial envelope of PS230 million pounds over the maximum 10 year duration.

Options: PS23,000,000 per annum. Primary period of 5 years with an additional 5 year extension period at the sole discretion of the Commissioner.

Renewal: Primary period of 5 years with an additional 5 year extension period at the sole discretion of the Commissioner.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027359-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Aug 2024 |
| Submission deadline | 4 Sep 2023 |
| Future notice date | Not specified |
| Award date | 25 Jul 2024 |
| Contract period | Not specified |
| Recurrence | 1/4/2031 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £230,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £230,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SUSSEX INTEGRATED CARE BOARD (ICB) |
| Locality | LEWES |
| Post town | Brighton |
| Postcode | BN7 2FX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ22 East Sussex CC |
| Local authority | Lewes |
| Electoral ward | Lewes Bridge |
| Westminster constituency | Lewes |
| Delivery location | TLJ2 Surrey, East and West Sussex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ERS TRANSITION (TRADING AS EMED GROUP |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 60130000 - Special-purpose road passenger-transport services
- 79512000 - Call centre

## Release History

- 27 Aug 2024 at 17:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027359-2024
- 3 Jul 2023 at 13:49 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018852-2023

## Notice URLs

- https://atamis-1928.my.site.com/s/Welcome
- https://health-family.force.com/s/Welcome
- https://www.sussex.ics.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03de4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03de4d.json.