--- title: "Adult Hearing Services for NHS Herefordshire and Worcestershire Integrated Care Board" ocid: "ocds-h6vhtk-03df1a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03df1a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03df1a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03df1a.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD" published: "2023-07-05" --- # Adult Hearing Services for NHS Herefordshire and Worcestershire Integrated Care Board Buyer: NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-h6vhtk-03df1a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03df1a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03df1a.json) ## Summary The NHS Herefordshire and Worcestershire Integrated Care Board has initiated a procurement process for Adult Hearing Services. This tender is for clinical services falling under the Health services category. The procurement entails two Lots for In-Clinic and Domiciliary Adult Hearing Services across Herefordshire and Worcestershire. The contract duration is 3 years with a possible 24-month extension, set to begin on 01/01/2024. The tender is currently in the active stage, with a tender period ending on 04/08/2023. This opportunity provides a chance for providers offering Adult Hearing Services to secure contracts and support the healthcare needs of the local community. Businesses specialised in ENT or audiologist services are well-suited to compete for this tender. The procurement method is open, allowing eligible suppliers to bid via electronic submission. The selection criteria focus on the suitability of healthcare providers and the tender process entails stringent performance and quality reporting requirements. The deadline for submissions is set for 04/08/2023, with the bid opening and the start of the award period following immediately after. ## Notice NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are looking to procure Adult Hearing Services across the geographic area of Herefordshire and Worcestershire. The services shall be provided both in-clinic and to domiciliary patients, therefore is made up of 2 Lots: Lot 1 - In-Clinic Adult Hearing Services Lot 2 - Domiciliary Adult Hearing Services The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply. The Contract will go live on the 01/01/2024. ### Lot Information In-Clinic Adult Hearing Services NHS Herefordshire and Worcestershire are seeking tenders for the provision of Adult Hearing Services. Lot 1 relates to In-Clinic Adult Hearing Services. The aim of the service is to provide a comprehensive, personalised service for adults over 50 years of age with hearing loss in line with national guidance and local requirements. The vision for people with age related hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. The Adult Hearing Service will consist of: * A hearing and communication needs assessment. * A full hearing assessment including otoscopy, tympanometry and pure tone audiometry. The offer of management options, which may include hearing aids and associated after care. * A discussion about the findings and potential management options. * A shared-decision making conversation to develop an Individual Management Plan (IMP). * Provision of, fitting, verification and validation of hearing aids, as appropriate and in line with national guidance. * Provision of appropriate hearing rehabilitation e.g. patient education. * Follow-up appointment to assess progress against goals in the IMP. * Provision of aftercare service, including supply of batteries, tubes, domes, wax filters and replacement ear moulds. This should also include advice and support. * Provision of wax removal by microsuction at any point in the pathway where its presence prevents accurate assessment, management or aftercare. This can be at a separate appointment where required, but the service should be available with the same provider of the care pathway. * Clear advice on self-care to prevent the build-up of wax is to be provided routinely. The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply. Domiciliary Adult Hearing Services NHS Herefordshire and Worcestershire are seeking tenders for the provision of Adult Hearing Services. Lot 2 relates to Domiciliary Adult Hearing Services. The aim of the service is to provide a comprehensive, personalised service for adults over 50 years of age with hearing loss in line with national guidance and local requirements. The vision for people with age related hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access. Whilst both lots have the same deliverables, Domiciliary Adult Hearing Services, shall be carried out where required in a patients own home. The Adult Hearing Service will consist of: * A hearing and communication needs assessment. * A full hearing assessment including otoscopy, tympanometry and pure tone audiometry. The offer of management options, which may include hearing aids and associated after care. * A discussion about the findings and potential management options. * A shared-decision making conversation to develop an Individual Management Plan (IMP). * Provision of, fitting, verification and validation of hearing aids, as appropriate and in line with national guidance. * Provision of appropriate hearing rehabilitation e.g. patient education. * Follow-up appointment to assess progress against goals in the IMP. * Provision of aftercare service, including supply of batteries, tubes, domes, wax filters and replacement ear moulds. This should also include advice and support. * Provision of wax removal by microsuction at any point in the pathway where its presence prevents accurate assessment, management or aftercare. This can be at a separate appointment where required, but the service should be available with the same provider of the care pathway. * Clear advice on self-care to prevent the build-up of wax is to be provided routinely. The Contract will be for a period of 3 years with the option to extend for up to a further 24 month period. The ICB intends to award Contracts to up to 5 providers per lot across the geographic area of Herefordshire and Worcestershire to cater for the needs of the entire geographic area. NHS Standard Terms and Conditions apply. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/019195-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Jul 2023 | | Submission deadline | 4 Aug 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £13,768,889 | | Lots value | £13,768,889 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD | | Locality | Not specified | | Post town | Not specified | | Postcode | Not specified | | Country | Not specified | | ITL 1 | Not specified | | ITL 2 | Not specified | | ITL 3 | Not specified | | Local authority | Not specified | | Electoral ward | Not specified | | Westminster constituency | Not specified | | Delivery location | TLG11 Herefordshire, County of, TLG12 Worcestershire CC | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services - 85121240 - ENT or audiologist services ## Release History - 5 Jul 2023 at 15:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019195-2023 ## Notice URLs - https://health-family.force.com/s/Welcome - https://www.herefordshireandworcestershire.icb.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03df1a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03df1a.json.