---
title: "Kronos RosterPro Central Maintenance Software Support"
ocid: "ocds-h6vhtk-03df80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03df80"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03df80.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03df80.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTERN HEALTH & SOCIAL CARE TRUST"
published: "2023-08-01"
---

# Kronos RosterPro Central Maintenance Software Support

Buyer: WESTERN HEALTH & SOCIAL CARE TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-03df80

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03df80)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03df80.json)

## Summary

The Western Health & Social Care Trust has awarded a contract to Kronos Systems Ltd for the provision of maintenance and support for the Kronos RosterPro Central Software. The contract, valued at £3656.59 in GBP, was signed on 6th July 2023. This procurement falls under the 'services' category and used a limited procurement method, with the rationale being the absence of competition due to technical reasons or exclusive rights.

This contract presents an opportunity for businesses providing computer support services to engage with the Western Health & Social Care Trust in the United Kingdom. The contract stage is currently 'active', with a mandatory standstill period of 10 days applying until midnight on 15th July 2023. Businesses specialising in software maintenance and support, particularly those dealing with proprietary systems, may find this tender well-suited for their competitive participation in the procurement process.

## Notice

Kronos Support and Maintenance for RosterPro Central Software

### Lot Information

Lot 1

Kronos RosterPro Central System was competitively tendered and procured in July 2010. The awarded maintenance contracts have expired. A HSC regional system is currently being investigated. The Western Health and Social Care Trust propose to award a contract to Kronos for the period 12 August 2023 to 30 September 2023 to end of system and support Additional information: The value identified in section II.1.7 is for the 7 weeks from 12 August to 30 September 2023. Kronos (UKG) have notified that they will no longer provide support for the RosterPro System from 30th September 2023.

### Procurement Information

Competition is absent for technical reasons or the protection of exclusive rights including intellectual property rights. As Kronos is the owner of the RosterPro Software System, the maintenance and support must be provided by them.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022294-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,656 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTERN HEALTH & SOCIAL CARE TRUST |
| Locality | LONDONDERRY |
| Post town | Northern Ireland |
| Postcode | BT47 6SB |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0A Derry City and Strabane |
| Local authority | Derry City and Strabane |
| Electoral ward | Kilfennan |
| Westminster constituency | Foyle |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KRONOS SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 1 Aug 2023 at 10:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022294-2023
- 6 Jul 2023 at 15:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/019344-2023

## Notice URLs

- https://westerntrust.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03df80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03df80.json.