---
title: "Training Delivery Partner for New Branch IT"
ocid: "ocds-h6vhtk-03dfd2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dfd2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dfd2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dfd2.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "POST OFFICE LIMITED"
published: "2023-07-07"
---

# Training Delivery Partner for New Branch IT

Buyer: POST OFFICE LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-03dfd2

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## Summary

The Post Office Limited is planning a procurement process for a Training Delivery Partner for their New Branch IT project. This opportunity involves providing training services for approximately 11,500 branches and 55,000 staff members across the UK. Interested parties should register their interest by emailing procurement@postoffice.co.uk by 28th July 2023. A market engagement seminar is scheduled for the first week of August 2023.

This tender by the Post Office Limited presents an opportunity for businesses specialising in staff training services to participate. The procurement stage is currently in the planning phase with a future notice date set for 29th September 2023. Businesses offering training delivery management, learning administration, and multi-channel helpdesk services would be well-suited to compete for this contract, which involves a mix of onsite and remote delivery locations.

## Notice

Training Delivery Partner for New Branch IT (NBIT) in Post Office Branches There are approximately 11,500 branches across with around 55,000 personnel using the post office systems. Post Office is also designing and building training content in-house and has identified the need to secure the services of a training delivery partner to ensure that relevant staff are trained on the new system in line with the deployment plan for the physical implementation of the NBIT solution.

### Lot Information

Lot 1

The Post Office is in the process of designing, building and operating a replacement, known as NBIT, for its current point of sale system, which will be rolled out to the entire branch estate and to all postmasters and branch staff. There are approximately 11,500 branches across with around 55,000 personnel using the post office systems. Post Office is also designing and building training content in-house and has identified the need to secure the services of a training delivery partner to ensure that relevant staff are trained on the new system in line with the deployment plan for the physical implementation of the NBIT solution. A smaller number of head office staff will also need to receive the training. At a summary level, the service Post Office requires is a partner to deliver: ?1) Training delivery management, which includes sourcing, onboarding and managing suppliers, largely specialising in various aspects of training. 2) Learning administration, which includes scheduling, training delivery, quality assurance, facility co-ordination and reporting. 3) A multi-channel helpdesk to support training enquires. ?Post Office is currently considering which route to market is most suitable (i.e. FTS or a Framework) but nevertheless, this PIN is being issued to initiate an early market engagement and to call for expressions of interest. Should this opportunity be of interest to you, please register your interest by emailing procurement@postoffice.co.uk quoting the following reference - NBITTDR-01, no later than 1700 HRS 28th July 2023. A pre-market engagement seminar will be scheduled for the first week of August.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019465-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | 28 Sep 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80511000 - Staff training services

## Release History

- 7 Jul 2023 at 11:41 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/019465-2023

## Notice URLs

- https://corporate.postoffice.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dfd2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dfd2.json.