---
title: "L23058-T-MC - Help point upgrade supply and service"
ocid: "ocds-h6vhtk-03dfe9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dfe9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dfe9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03dfe9.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON LUTON AIRPORT OPERATIONS LIMITED"
published: "2023-07-07"
---

# L23058-T-MC - Help point upgrade supply and service

Buyer: LONDON LUTON AIRPORT OPERATIONS LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-03dfe9

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## Summary

The London Luton Airport Operations Limited (LLA) has initiated a tender process for the upgrade supply and service of help points at London Luton Airport. The procurement involves the provision of new help points, upgrades, and maintenance services over a 5-year period. The deadline for tender submission is 28th August 2023. This opportunity falls under the goods category in the communications equipment industry, and it utilises a selective procurement method with a negotiated procedure.

This tender from LLA presents a business growth opportunity for suppliers in the communications equipment and maintenance services sector. Companies capable of providing help point upgrades, installations, and ongoing maintenance services within the airport industry are well-suited to compete. The procurement stage is currently active, and interested businesses should review the tender documents for detailed specifications and submission requirements on the dedicated platform.

## Notice

LLA are currently looking to upgrade to our Help Point solution that is currently in place. Currently 0.72% of all guests travelling into and out of our airport are PRMs (Persons with Reduced Mobility). We aim to provide a means for our guests to call for special assistance / information within any location of their journey. To meet this aim LLA is looking to appoint a single supplier a call-off agreement for the provision of help point upgrades, provision of new help points across the airport site as needed from time to time, and the maintenance of all these assets over a 5 year period. We have identified an initial requirement for the replacement/ upgrade of 7 aging existing help points as well as the installation of additional help points throughout the airport as detailed in our tender documents, a total of 18 help points to be installed.

### Lot Information

Lot 1

Purchase of help points and the ongoing maintenance of the units. Additional information: Please see tender documents for further details

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019501-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2023 |
| Submission deadline | 28 Aug 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | circa 6 months prior to contract end date |

## Values

| Field | Value |
| --- | --- |
| Tender value | £493,200 |
| Lots value | £493,200 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON LUTON AIRPORT OPERATIONS LIMITED |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU2 9NU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Vauxhall |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | TLH21 Luton |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32570000 - Communications equipment
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 50330000 - Maintenance services of telecommunications equipment
- 50334400 - Communications system maintenance services

## Release History

- 7 Jul 2023 at 14:40 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019501-2023

## Notice URLs

- https://in-tendhost.co.uk/llaol/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03dfe9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03dfe9.json.