---
title: "YPO - 001205 Electronic Catering Management and Payment Solutions"
ocid: "ocds-h6vhtk-03e024"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e024"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e024.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e024.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "YPO"
published: "2024-09-04"
---

# YPO - 001205 Electronic Catering Management and Payment Solutions

Buyer: YPO  
Current stage: Award  
OCID: ocds-h6vhtk-03e024

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## Summary

The procurement process led by YPO, in collaboration with NEPO, entails a framework agreement titled "YPO - 001205 Electronic Catering Management and Payment Solutions" under the industry category of "Software package and information systems." This process covers the provision of electronic meal ordering, catering management, and payment solutions, primarily targeting health and social care environments and the wider public sector, including education. The framework, divided into multiple lots for specific solutions, was active from 6th August 2024 and can extend until 5th August 2028. The key procurement stage involves the awarding of contracts, with a notice of award issued on 4th September 2024. The procurement method followed an open procedure, ensuring a wide array of suppliers and offerings. Noteworthy dates include a standstill period for potential tenderers to challenge decisions before finalising contracts, starting from the date of the notification of award.

This tender presents significant opportunities for businesses specialising in electronic meal ordering, catering management, and payment solutions to grow by engaging with a compliant route to market provided by YPO and NEPO. SMEs and larger enterprises, particularly those with cloud-hosted solutions and expertise in software packages for the public sector, will find this framework advantageous. Categories covered include software programming, consultancy services, inventory management software, and compliance software. Given the potential for extensions and phased lots, businesses offering innovative and sustainable solutions will benefit from consistent market demand, particularly in health care and educational institutions.

## Notice

YPO are looking for Providers to be appointed onto a Framework Agreement for the provision of Electronic Catering Management and Payment Solutions. YPO's intention is to create a compliant route to market for our customers and also the awarded Suppliers. It is to enable the public sector a route to purchasing Electronic Catering Management and Payment solutions from one Framework with an array of Suppliers and offerings. YPO is the lead Public Sector Buying Organisation for this Framework Agreement working in collaboration with NEPO.

### Lot Information

Lot 1

YPO envisage that the new Framework may be divided into the following Lots, but this may be subject to change following pre-engagement. Lot 1 - A full solution comprising of software and hardware - Cloud Hosted or Off premise Lot 2 - Software Only Lot - Cloud Hosted or Off premise Lot 3 - Additional enhancements or bespoke bolt ons to increase scope Lot 4 - Online Payment applications Lot 5 -Communication Software via omni channels solutions email/SMS Lot 6 - Cashless catering systems Lot 7 - Registration solutions Lot 8 - Application Software (APP) to integrate with internal systems for a one log on one view Lot 9 - Management Information Systems Lot 10 - Pupil Attainment Solutions YPO's Aim is to re procure this highly successful framework but ensure we capture any changes and innovations in the market and incorporate new sectors such as NHS and the offering they are now using - Electronic bedside meal ordering system (PMOS) as well as kitchen management , payment solutions , cashless catering and communications. All solutions now appear to be cloud based with some hardware device requirements to access the software in kitchens and at the bedside amongst management of allergens and calories but not limited to.

Renewal: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date

Lot 1a Electronic Meal Ordering and Catering Management for the NHS - Cloud Hosted

Lot 1a is for the provision of Electronic Meal Ordering and Catering Management solutions - Cloud Hosted across the NHS or any other hospital or Health and Social Care environment which enables end users to order meals digitally, and the Contracting Authority to manage any food related information for the purposes of reducing waste, paper, and time.

Options: The Framework Agreement will cover the period from 20th August 2024 - 19th August 2026 with the option of 1 x 24 months extension to 19th August 2028, after the initial two years. The decision to extend the Framework period will be taken by the end of April 2026 and will be dependent on satisfactory completion of all aspects of the Framework to date, the current market conditions for this category and YPO's contracting structures. Suppliers will be made aware of the decision to take extensions 3 months prior. The maximum contract period will therefore be 4 years, from 20th August 2024 - 19th August 2028

Renewal: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date

Lot 2 - Electronic Meal Ordering and Catering Management for Wider Public Sector (WPS)

Lot 2 is for the provision of Electronic Meal Ordering and Catering Management solution hosted within the cloud, which enables end users to order meals digitally, and the Contracting Authority to manage any food related information for the purposes of reducing waste, paper and time. This Lot will be open to the whole of the Public Sector but it is expected to be utilised primarily within education environments, more specifically primary schools.

Options: The Framework Agreement will cover the period from 20th August 2024 - 19th August 2026 with the option of 1 x 24 months extension to 19th August 2028, after the initial two years. The decision to extend the Framework period will be taken by the end of April 2026 and will be dependent on satisfactory completion of all aspects of the Framework to date, the current market conditions for this category and YPO's contracting structures. Suppliers will be made aware of the decision to take extensions 3 months prior. The maximum contract period will therefore be 4 years, from 20th August 2024 - 19th August 2028

Renewal: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date

Lot 3 - Cashless Catering Systems

Lot 3 is for the provision of Cashless Catering Systems, which will be hosted within the cloud. The system will allow for payment and recognition methods which enable the end user to utilise the account and pay for meals. This Lot will be open to the whole of the Public Sector but it is expected to be utilised primarily within education environments, more specifically secondary schools.

Options: The Framework Agreement will cover the period from 20th August 2024 - 19th August 2026 with the option of 1 x 24 months extension to 19th August 2028, after the initial two years. The decision to extend the Framework period will be taken by the end of April 2026 and will be dependent on satisfactory completion of all aspects of the Framework to date, the current market conditions for this category and YPO's contracting structures. Suppliers will be made aware of the decision to take extensions 3 months prior. The maximum contract period will therefore be 4 years, from 20th August 2024 - 19th August 2028

Renewal: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date

Lot 4 - Online Payment Solutions

Lot 4 is for the provision of Online Payment Solutions, which will be hosted within the cloud. The system will allow for payment methods which enable the end user to utilise the account and pay for items. This Lot will be open to the whole of the Public Sector but utilised primarily within education environments. A secure online payment system allowing end users to pay for items/services digitally, and incorporate future cashless options, remaining in line with all relevant up to date regulations.

Options: The Framework Agreement will cover the period from 20th August 2024 - 19th August 2026 with the option of 1 x 24 months extension to 19th August 2028, after the initial two years. The decision to extend the Framework period will be taken by the end of April 2026 and will be dependent on satisfactory completion of all aspects of the Framework to date, the current market conditions for this category and YPO's contracting structures. Suppliers will be made aware of the decision to take extensions 3 months prior. The maximum contract period will therefore be 4 years, from 20th August 2024 - 19th August 2028

Renewal: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date

Lot 1b - Electronic Meal Ordering and Catering Management for the NHS On Premise

Lot 1b is for the provision of Electronic Meal Ordering and Catering Management solutions - On Premises across the NHS or any other hospital or Health and Social Care environment which enables end users to order meals digitally, and the Contracting Authority to manage any food related information for the purposes of reducing waste, paper, and time.

Options: The Framework Agreement will cover the period from 20th August 2024 - 19th August 2026 with the option of 1 x 24 months extension to 19th August 2028, after the initial two years. The decision to extend the Framework period will be taken by the end of April 2026 and will be dependent on satisfactory completion of all aspects of the Framework to date, the current market conditions for this category and YPO's contracting structures. Suppliers will be made aware of the decision to take extensions 3 months prior. The maximum contract period will therefore be 4 years, from 20th August 2024 - 19th August 2028

Renewal: There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028211-2024 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2024 |
| Submission deadline | 22 May 2024 |
| Future notice date | 31 Mar 2024 |
| Award date | 7 Aug 2024 |
| Contract period | 5 Aug 2024 - 5 Apr 2028 |
| Recurrence | There is a possibility that this Framework will be subject to renewal after 3.5 years from the commencement date |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £40,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled, Planned |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | YPO |
| Additional buyers | ASSOCIATION OF NORTH EAST COUNCILS, TRADING AS THE NORTH EAST PROCUREMENT ORGANISATION (NEPO) |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF2 0XE |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Gateshead |
| Electoral ward | Bridges |
| Westminster constituency | Gateshead Central and Whickham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 14 |
| Supplier names | CIVICA; CRB CUNNINGHAMS; DATASYM (UK; DATAYM (UK; KAFOODLE; NUTRITICS; PARENT PAY; SCHOOL CATERING SUPPORT; SCHOOLGRID; SF SOFTWARE LIMITED T/A PEBBLE; SQUIDCARD; SYNBIOTIX SOLUTIONS; TUCASI; VERICOOL |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 55 - Hotel, restaurant and retail trade services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30213200 - Tablet computer
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48110000 - Point of sale (POS) software package
- 48170000 - Compliance software package
- 48210000 - Networking software package
- 48211000 - Platform interconnectivity software package
- 48217000 - Transaction-processing software package
- 48219300 - Administration software package
- 48219400 - Transaction server software package
- 48310000 - Document creation software package
- 48311000 - Document management software package
- 48330000 - Scheduling and productivity software package
- 48332000 - Scheduling software package
- 48400000 - Business transaction and personal business software package
- 48430000 - Inventory management software package
- 48440000 - Financial analysis and accounting software package
- 48450000 - Time accounting or human resources software package
- 48500000 - Communication and multimedia software package
- 48700000 - Software package utilities
- 48900000 - Miscellaneous software package and computer systems
- 55500000 - Canteen and catering services
- 55510000 - Canteen services
- 55524000 - School catering services
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72211000 - Programming services of systems and user software
- 72212000 - Programming services of application software
- 72212110 - Point of sale (POS) software development services
- 72212180 - Medical software development services
- 72212517 - IT software development services
- 72212900 - Miscellaneous software development services and computer systems
- 72227000 - Software integration consultancy services
- 72230000 - Custom software development services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72264000 - Software reproduction services
- 72265000 - Software configuration services
- 72266000 - Software consultancy services
- 72267100 - Maintenance of information technology software
- 72267200 - Repair of information technology software
- 72268000 - Software supply services

## Release History

- 4 Sep 2024 at 08:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028211-2024
- 26 Apr 2024 at 10:55 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013576-2024
- 16 Apr 2024 at 13:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012361-2024
- 10 Jul 2023 at 09:19 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/019585-2023

## Notice URLs

- http://www.nepo.org
- http://www.ypo.co.uk/
- https://procontract.due-north.com/register?ReadForm
- https://www.nepo.org/
- https://www.ypo.co.uk/about/customers/permissible-users

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e024. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e024.json.