---
title: "Decriminalised Parking Enforcement Services"
ocid: "ocds-h6vhtk-03e089"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e089"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e089.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e089.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2023-12-07"
---

# Decriminalised Parking Enforcement Services

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03e089

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e089)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03e089.json)

## Summary

The North Ayrshire Council is inviting bids for the provision of Decriminalised Parking Enforcement Services. The contract covers administrative support and traffic enforcement services for parking restrictions within the council boundaries. The procurement process is completed, and the contract with a value of £382,138 was signed on 30th November 2023.

This tender by North Ayrshire Council presents an opportunity for service providers in parking enforcement to engage with a regional authority in the UK. The procurement method used was an open procedure, allowing fair competition. Businesses with expertise in parking services and traffic enforcement would be well-suited to bid for this contract and contribute to community benefits outlined by the council.

## Notice

North Ayrshire Council ("NAC") is seeking to procure the provision of a Decriminalised Parking Enforcement Service. NAC will be recruiting our own parking attendants therefore this requirement is for the administrative support and provision of decriminalised traffic and parking enforcement services for on and off street parking restrictions and Traffic Regulation Orders within the North Ayrshire Council boundary.

### Lot Information

Lot 1

The successful service provider shall be responsible for: PCN processing & back-office operation Provision of a cloud-based recording system for PCNs PCN Payment Processing Notices to Owners (Pre & Post) Charge Certificates Debt recovery Call Handling Complaint Handling General correspondence Supply of IT equipment & connectivity Parking & Bus Lane Tribunals Scotland

Options: NAC reserves the right to request additional supplies and services from the service provider within the duration of the contract period. The exact requirements of these additional purchases will be discussed and agreed with the service provider prior to a formal contract modification being issued, however they may cover the following aspects: Pay and Display Facilities and associated management Virtual Permits Road Markings and Signage Cashless Parking Services Cash Collection Services Suspensions and Dispensations Parking attendant PPE Foreign Debt Collection PCN & Ticket Supplies

Renewal: The contract period once fully setup will be for 3 years from operational commencement with the option to extend for upto an additional 24 month period at NAC's sole discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036132-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Dec 2023 |
| Submission deadline | 14 Aug 2023 |
| Future notice date | Not specified |
| Award date | 30 Nov 2023 |
| Contract period | Not specified |
| Recurrence | This is a new requirement however it is anticipated that these services will be required for the foreseeable future following receipt of DPE Powers. It is therefore expected that the future notice will be published 9 months before expiry of this contract once awarded. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | £800,000 |
| Awards value | Not specified |
| Contracts value | £382,138 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMPERIAL CIVIL ENFORCEMENT SOLUTIONS |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services
- 98 - Other community, social and personal services

### Codes

- 63712400 - Parking services
- 98351110 - Parking enforcement services

## Release History

- 7 Dec 2023 at 16:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/036132-2023
- 24 Aug 2023 at 12:49 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024956-2023
- 14 Aug 2023 at 10:05 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023677-2023
- 11 Jul 2023 at 10:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019742-2023

## Notice URLs

- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.north-ayrshire.gov.uk
- http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000733774
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e089. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e089.json.