--- title: "Norfolk and Waveney NHS111, CAS and Primary Care OOH Services" ocid: "ocds-h6vhtk-03e11a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e11a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e11a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e11a.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD" published: "2023-07-12" --- # Norfolk and Waveney NHS111, CAS and Primary Care OOH Services Buyer: NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD Current stage: Planning OCID: ocds-h6vhtk-03e11a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e11a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03e11a.json) ## Summary The Norfolk and Waveney NHS111, CAS and Primary Care Out-of-Hours (OOH) Services procurement process is currently at the planning stage. The buying organisation, NHS Norfolk & Waveney Integrated Care Board, located in Norwich, United Kingdom, is seeking to procure these health services. The anticipated contract duration is 5 years with a total annual contract value expected to be approximately £17,870,188 per annum. Providers are invited to attend a virtual market engagement event on 26th July 2023, with the event registration deadline set for 24th July 2023. This tender presents an opportunity for healthcare service providers interested in delivering NHS111, CAS, and Primary Care OOH Services in the Norfolk and Waveney region to engage and potentially secure a long-term contract. Businesses capable of managing high levels of clinical validation, providing face-to-face patient care, and ensuring timely and appropriate levels of care delivery will be well-suited to compete. The procurement method is open, inviting a broad range of healthcare service providers to participate and offer their expertise in delivering essential health services to the region. ## Notice ***This advert is for market engagement only*** NHS Norfolk and Waveney Integrated Care Board intend to undertake a procurement process for a NHS111, CAS and Primary Care OOH Services to cover the region of Norfolk and Waveney. The Commissioner has published this Prior Information Notice to support market engagement only at this stage. It is the current intention of the commissioners to procure the service as a single lot and appoint a provider to deliver NHS111, CAS and Primary Care OOH Services in Norfolk and Waveney. ### Lot Information Lot 1 NHS Norfolk and Waveney ICB intend to go to Open procurement for its NHS111, Clinical Assessment Service (CAS) and Primary Care OOH services. NHS111 aims to ensure patients with an urgent clinical need are assessed and referred to an appropriate service, in a timely manner, by providing health advice and onward referral over the telephone and online. The NHS111 service will deliver a safe and patient focused service that promotes quality and reduces health inequalities. Objectives of the service will include; Achieve nationally and locally mandated KPIs and quality measures. Expedite patient access to appropriate end point services. Provide a CAS that manage high level of clinical validation for lower Acuity Ambulance and ED dispositions Ensure the Directory of Services (DoS) is maintained in partnership with local system and used to facilitate timely and appropriate levels of care Provision of Primary Care OOH care in that OOH period Provision of face to face locations for OOH to see patients Provision of roving visiting service for patients that require a visit during the OOH period. It is anticipated that the service will receive circa 300,000 - 400,000 calls (as per the national ADC) The anticipated contract duration will be 5 years with an option to extend for up to a further 2 years. The total annual contract value is anticipated to be in the region of PS17,870,188 per annum. Providers are invited to attend a virtual market engagement event on the 26th July 2023. Further details including MS Teams link and specific timing of the event will be communicated to registered providers. In order to register to attend the event, please follow the instructions provided later in this notice. (Section II.2.14). Providers are also asked to complete a questionnaire as part of the registration process. Please note, this PIN relates to services within scope of Schedule 3 thereto (Social and Other Specific Services). The Commissioners and AGCSU are, therefore, bound only by those parts of the Regulations applying to Schedule 3 services (also known as the "Light Touch Regime"). The commissioner does not bind itself to commencing or running any public procurement procedure further to, or as a result of, this market engagement. Any subsequent procurement, if undertaken, will be commenced by way of a separate call for competition via a relevant notice published in Find a Tender. Any and all information/documents that are made available as part of this engagement exercise is draft and subject to change. All timeframes are indicative and also subject to change. Additional information: To register to attend the market engagement event and access further details relating to the market engagement please go to the following link/address: "https://health family.force.com/s/Welcome", register on the system as appropriate and access project reference C191138 "Norfolk and Waveney NHS111, CAS and Primary Care OOH Services -Market Engagement". Event registration deadline: 17:00 on 24/7/2023. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/019939-2023 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jul 2023 | | Submission deadline | Not specified | | Future notice date | 28 Sep 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £125,091,316 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | TLH1 East Anglia | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 12 Jul 2023 at 11:11 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/019939-2023 ## Notice URLs - https://health - https://health-family.force.com/s/Welcome - https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e11a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e11a.json.