---
title: "CP2241-22a Integrated Adult Social Care (ASC) Case Management and Finance System"
ocid: "ocds-h6vhtk-03e224"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e224"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e224.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e224.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2023-10-06"
---

# CP2241-22a Integrated Adult Social Care (ASC) Case Management and Finance System

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03e224

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## Summary

The Devon County Council has cancelled the procurement process for the "CP2241-22a Integrated Adult Social Care (ASC) Case Management and Finance System". The tender was unsuccessful due to limited responses received. The council cited tough financial challenges and the need to re-evaluate service requirements. The procurement aimed to select a supplier to provide IT services for adult social care using an open procedure.

Despite the cancellation of the current tender, opportunities for business growth may arise when similar tenders are released in the future by Devon County Council. Businesses experienced in providing mature SaaS solutions for adult social care services could be well-suited to compete in future procurements. The competitive selection process would focus on quality (85%) and price (15%) criteria to deliver the required ICT system for improved service delivery.

## Notice

The reason for the non award details are below: This is a time of significant change for local government as a whole. Despite the government increasing funding for councils over recent years, a combination of high inflation and rising demand has left local authorities facing some of their toughest budgetary decisions to date and has meant that there is a stronger focus on ensuring risks are managed effectively. In particular, the Council continues to face tough financial challenges as was recently reported on our website: Devon County Council's budget in the black despite unprecedented financial pressures - News Unfortunately, we had a limited response to the invitation to tender. Given the current financial climate, the one council approach, the ever changing needs of our services and our ability to be flexible and have future proofed systems we have taken the difficult decision to abandon the procurement and re-evaluate the service needs and requirements at this time.

### Lot Information

Lot 1

Devon County Council's (DCC's) Integrated Adult Social Care Service (IASC) is seeking a mature and proven SaaS (Software as a Service) Adult Social Care (ASC) Case Management and Finance system already in use in another Local Authority setting. This will replace the council's use of CareFirst and associated systems. The deliverables include but are not limited to modification (during and post implementation), installation, integration, implementation and relevant on-going support of an ICT system which will support improved service to DCC's residents, staff and partner agencies. The contract shall have a Core term of 5 years: April 2024 to April 2029. With 6 Extension Options: 2 years + 2 years + 2 years+ 2 years+ 1 years + 1 year and a value range between PS4,500,000 and PS11,500,000 over the full 15 year term. The aim of this above threshold procurement process is to competitively select a supplier to deliver the outcome specification detailed in the tender documents.

Renewal: Extension Option: 2 years + 2 years + 2 year+ 2 years+ 1 years + 1 year at the authorities sole discretion.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029569-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2023 |
| Submission deadline | 5 Sep 2023 |
| Future notice date | Not specified |
| Award date | 6 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK4 Devon |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Oct 2023 at 14:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/029569-2023
- 14 Jul 2023 at 13:32 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020336-2023

## Notice URLs

- http://www.devon.gov.uk
- https://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e224. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e224.json.
