---
title: "Client Information Management System for the Lifeline Crisis Response Service"
ocid: "ocds-h6vhtk-03e229"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e229"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e229.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e229.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PUBLIC HEALTH AGENCY"
published: "2023-07-14"
---

# Client Information Management System for the Lifeline Crisis Response Service

Buyer: PUBLIC HEALTH AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-03e229

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03e229.json)

## Summary

The Public Health Agency has awarded a contract for the Client Information Management System for the Lifeline Crisis Response Service to Deolitte Management Ltd. The procurement process involved a direct award contract due to significant security concerns. The main procurement category was for goods, and the contract is valued at £65,000.

This opportunity could be beneficial for small to medium enterprises in the software and information systems industry. Businesses with expertise in developing and migrating information management systems may find this tender suitable for their portfolio. The contract was awarded by the Public Health Agency based in Belfast, United Kingdom, offering a chance for local suppliers to engage in public procurement processes.

## Notice

A robust and secure Information Management System (IMS) with 1real-time 1 information for the safe and effective operation of the Lifeline Crisis Response Service

### Lot Information

Lot 1

During 2021 significant security concerns with the existing CIMS were identified and it was agreed that a move to a MS Dynamics system was essential. A Direct Award Contract - ref DAC9980 - was approved to address urgent operational and security issues and to update the system as well as secure support arrangements for the existing CIMS for a further two year period until the new IM solution was implemented. An additional DAC - ref DAC10890 - was approved to cover the costs of maintaining the existing system and developing a new more secure Dynamics 365 platform whilst retaining full operational integrity. This work has now been completed and the current provider has identified the costs associated with migrating the current system to the new Dynamics 365 platform that has been developed. A new Direct Award Contract is required to cover these migration costs so that the work can be completed as a matter of priority

### Procurement Information

During 2021 significant security concerns with the existing CIMS were identified and it was agreed that a move to a MS Dynamics system was essential. A Direct Award Contract - ref DAC9980 - was approved to address urgent operational and security issues and to update the system as well as secure support arrangements for the existing CIMS for a further two year period until the new IM solution was implemented. An additional DAC - ref DAC10890 - was approved to cover the costs of maintaining the existing system and developing a new more secure Dynamics 365 platform whilst retaining full operational integrity. This work has now been completed and the current provider has identified the costs associated with migrating the current system to the new Dynamics 365 platform that has been developed. A new Direct Award Contract is required to cover these migration costs so that the work can be completed as a matter of priority

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020342-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £65,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PUBLIC HEALTH AGENCY |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8BS |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEOLITTE MANAGEMENT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Jul 2023 at 13:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020342-2023

## Notice URLs

- https://www.publichealth.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e229. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e229.json.