---
title: "Video Capability Platform RFI & ROM"
ocid: "ocds-h6vhtk-03e30f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e30f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e30f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e30f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CADENT GAS LIMITED"
published: "2023-08-04"
---

# Video Capability Platform RFI & ROM

Buyer: CADENT GAS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-03e30f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03e30f.json)

## Summary

The public procurement process for the Video Capability Platform RFI & ROM tender by CADENT GAS LIMITED is currently at the planning stage. The buying organisation is CADENT GAS LIMITED based in COVENTRY, United Kingdom. The tender focuses on video capability technology, with a submission deadline of 10th August 2023 for responses. Queries about the tender must be submitted by 25th July 2023. The procurement method is a selective competitive procedure with negotiation. The tender aims to explore available solutions in the market related to digital functionality and customer service improvement.

This tender by CADENT GAS LIMITED presents an opportunity for businesses specialising in technology solutions, particularly those involved in software packages, information systems, and IT services. Small and medium-sized enterprises (SMEs) are encouraged to participate, given the suitability for SME engagement indicated. The contract value is set at £4,000,000 GBP, with a contract period starting from 1st November 2023 to 31st October 2026. Businesses interested in offering technology solutions for improved customer service and operational efficiency through video capabilities are well-suited to compete in this procurement process.

## Notice

Cadent provides a connections service to customers that request a new gas connection or a change to an existing gas connection. As part of this process Cadent carries out site surveys for any connection request that is received. Surveys are normally carried out in person by a surveyor. The number of surveys possible in a day are limited due to travel time. The Covid-19 pandemic accelerated customer's digital expectations to self-serve using digital functionality such as videos and photos, while at the same time providing opportunities for businesses to adopt technology that will deliver both customer and operational benefits. Cadent Gas is looking for responses by 10th August by @ 15:00 to an RFI that is looking to understand what is available in the market for video capability. Please provide your Ariba contact email address to diana.agbonlahor@cadentgas.com and you will be issued an invitation to this RfI. The deadline for submitting queries about the RFI is 5pm on 25th July 2023. Please collate the queries within the RfI queries template within the Ariba event. We will respond to these by no later than 27th July 2023. Following analysis of the RFI responses, our intention is to release a PQQ.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022710-2023 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2023 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CADENT GAS LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV7 8PE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Nuneaton and Bedworth |
| Electoral ward | Exhall |
| Westminster constituency | North Warwickshire and Bedworth |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Aug 2023 at 10:26 - PlanningUpdate - Planning Notice - https://www.find-tender.service.gov.uk/Notice/022710-2023
- 18 Jul 2023 at 14:09 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/020678-2023

## Notice URLs

- http://www.cadentgas.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e30f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e30f.json.