---
title: "Salesforce Licencing"
ocid: "ocds-h6vhtk-03e392"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e392"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e392.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e392.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HYDE HOUSING ASSOCIATION LTD"
published: "2023-07-19"
---

# Salesforce Licencing

Buyer: HYDE HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-h6vhtk-03e392

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e392)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03e392.json)

## Summary

The Hyde Housing Association Ltd has recently completed the procurement process for the early renewal of Salesforce Licencing. The contract, valued up to £2.5 million over 3 years, was awarded to SALESFORCE UK LTD. The procurement method was a limited procedure without prior publication of a call for competition. The contracting authority believes that competition was limited due to technical reasons. The procurement was for Customer Relation Management software packages, with the main procurement category being goods.

This tender presents opportunities for businesses involved in providing CRM software packages, specifically in the Customer Relation Management industry. Companies offering CRM solutions and services, especially those experienced in working with Salesforce products, would be well-suited to compete for contracts like this. The Hyde Housing Association Ltd, the contracting authority, located in London, UK, aims to achieve cost savings through this procurement process by re-negotiating existing contracts to meet current requirements and future needs.

## Notice

Early renewal of Salesforce licencing contract.

### Lot Information

Lot 1

Procurement of Salesforce CRM licences. This is an early contract renewal to help reduce the cost of increasing the license costs and ensure there are enough licenses for future growth. Although Salesforce use re-sellers for their licencing, a quoting exercise has determined that the best value for money route is via Salesforce directly. The estimated value of the contract will be up to PS2.5million over 3 years based on current expected licence volumes although these could change.

### Procurement Information

This is a re-negotiation of an existing contract to incorporate a more appropriate licencing structure that satisfies current requirements and future proofs potential additional requirements during the term of the contract. By doing this the Contracting Authority will realise significant cost savings that would otherwise not be available via the existing contract. As the end date of the original contract remains unchanged, the Contracting Authority considers the new contract to be in line with clause 32(5)(b) in terms of the new contract being intended as a partial replacement of the original supplies. The Contracting Authority also believes that competition is absent for technical reasons as changing the CRM platform is not an option at this point in time and information gained from re-sellers confirms that they could not provide discounts offered by Salesforce directly.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020852-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,500,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HYDE HOUSING ASSOCIATION LTD |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9EQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESFORCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 19 Jul 2023 at 16:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020852-2023

## Notice URLs

- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/119413
- https://www.hyde-housing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e392. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e392.json.