---
title: "Unattended Library Management System"
ocid: "ocds-h6vhtk-03e3a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e3a1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e3a1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e3a1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2023-07-20"
---

# Unattended Library Management System

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03e3a1

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## Summary

The Norfolk County Council has recently awarded a contract for an Unattended Library Management System to Bibliotheca Limited. This contract falls under the services category and involves supplying a system controller, access panel, image server, CCTV cameras, and software maintenance for libraries in Norfolk. The contract, awarded under Regulation 32 of the Public Contract Regulations 2015, is valued at £152,702 GBP and is scheduled to run until March 2026.

This tender presents opportunities for businesses providing IT services, specifically in consulting, software development, and support. Companies specialising in library software packages would be well-suited to compete for this contract. Being a negotiated procurement, the process aims to continue the current system's operation by extending the contract with the existing supplier, Bibliotheca Limited. Interested parties should closely monitor the Council's future competitive tendering plans for when the hardware reaches its end-of-life stage.

## Notice

A contract was awarded in September 2016 to Bibliotheca to supply a system controller, access panel, image server and sufficient CCTV cameras to cover the public areas in each library in Norfolk, and to provide maintenance for software and hardware for the duration of the contract. This was to allow access to the library whilst unattended. Equipment is owned by the Council. That contract is due to expire at the end of March 2024. The Council intends to award a new contract to Bibliotheca under Regulation 32 of the Public Contract Regulations 2015 to 31 March 2026 i.e a two year contract.

### Lot Information

Lot 1

A contract was awarded in September 2016 to Bibliotheca to supply a system controller, access panel, image server and sufficient CCTV cameras to cover the public areas in each library in Norfolk, and to provide maintenance for software and hardware for the duration of the contract. Equipment is owned by the Council. That contract is due to expire at the end of March 2024. It is the intention of the Council to let a further contract to Bibliotheca to end on 31 March 2026. This contract will be for provision of the software and support and maintenance of both the software and hardware. The hardware is not end of life and this is not intended to be refreshed under this contract.

### Procurement Information

The Council is using Reg 32(2)(b) for this contract. The hardware for the unattended library solution provided by Bibliotheca under the contract is still current and owned by the Council. The hardware was purchased via Bibliotheca on their recommendation in 2016 when the system was implemented under a contract that was competitively procured under the open procedure, to fit with the software and to provide an overall robust system for allowing unattended access. The software that is compatible with the hardware is with the current provider. It is not best value for money to remove and dispose of current hardware and re-buy hence competition is absent for technical reasons. Contract will likely be competed at the end of the 2 years when hardware is end of life.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020870-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £152,702 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BIBLIOTHECA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48160000 - Library software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Jul 2023 at 08:01 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020870-2023

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:232045-2016:TEXT:EN:HTML
- https://www.norfolk.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e3a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e3a1.json.