---
title: "Electronic Master Patient Index (\"eMPI\") Software and Support"
ocid: "ocds-h6vhtk-03e3be"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e3be"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e3be.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e3be.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2023-07-20"
---

# Electronic Master Patient Index ("eMPI") Software and Support

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Award  
OCID: ocds-h6vhtk-03e3be

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03e3be.json)

## Summary

The procurement process for the contract titled "Electronic Master Patient Index (eMPI) Software and Support" was completed by Digital Health and Care Wales (DHCW). The contract falls under the goods category, with a procurement method of a limited award procedure without prior publication of a call for competition. The main objective of this contract is to enhance patient identification within NHS Wales through the implementation of the eMPI system. The contract with a value of £553,554.20 was signed on 7th June 2023. The award was granted to IBM UK Ltd, and the contract is currently active.

This tender presents a lucrative opportunity for businesses specializing in electronic data management (EDM) and software solutions. Companies with expertise in healthcare IT systems and support services, particularly in patient identity management, would be well-suited to compete for this contract. Businesses looking to expand their portfolio in the healthcare sector, specifically within patient data management, stand to benefit from participating in this procurement process led by Digital Health and Care Wales.

## Notice

Electronic Master Patient Index ("eMPI") is a system to aid the identification of patients and minimise the number of duplicate health records held for each patient. It achieves this by collecting key data from NHS Wales' clinical systems, including name, address, date of birth and sex, from across NHS Wales Health Boards. This then creates one "gold standard" patient identity record that is intended to best represent the individual. The eMPI is used by all of the national services delivered by Digital Health and Care Wales ("DHCW") and is one of, if not the, most operationally significant systems.

### Lot Information

Lot 1

Electronic Master Patient Index ("eMPI") is a system to aid the identification of patients and minimise the number of duplicate health records held for each patient. It achieves this by collecting key data from NHS Wales' clinical systems, including name, address, date of birth and sex, from across NHS Wales Health Boards. This then creates one "gold standard" patient identity record that is intended to best represent the individual. The eMPI is used by all of the national services delivered by DHCW.

Options: The contract includes the option to call off professional services as required during the term.

### Procurement Information

The approach is to enter into a Support Agreement with IBM (given that the initial license is a perpetual license), underpinned by the same terms and conditions for an initial period of three (3) years, with the option to extend for a further two (2) years. This approach will provide DHCW with the ability to ensure continuity of service to a number of national systems with eMPI at their core. Only IBM can provide this support service given that the solution is a unique one given the level of bespoke/customisation and that the knowledge and expertise required to support NHS Wales' solution can only be provided by IBM.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020919-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Jun 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £553,554 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48613000 - Electronic data management (EDM)

## Release History

- 20 Jul 2023 at 10:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020919-2023

## Notice URLs

- https://dhcw.nhs.wales/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e3be. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e3be.json.