---
title: "SCC DW - Family Centres and Family Resilience Services"
ocid: "ocds-h6vhtk-03e3e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e3e5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e3e5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e3e5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SURREY COUNTY COUNCIL"
published: "2024-04-12"
---

# SCC DW - Family Centres and Family Resilience Services

Buyer: SURREY COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03e3e5

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## Summary

The Surrey County Council has completed the tender process for "SCC DW - Family Centres and Family Resilience Services" in the health and social work services category. The procurement involves creating 11 new contracts to cover each of Surrey's 11 District and Boroughs, starting from 1st April 2024. Potential suppliers had the opportunity to bid on lots covering different geographical areas within Surrey. The procurement process was open, and the award criteria included a quality weighting of 90% and a price weighting of 10%. Despite being marked as "cancelled," the contracts have been signed with multiple suppliers.

This public procurement opportunity presents a chance for suppliers in the health and social work services sector to engage with the Surrey County Council. Businesses offering family-centered services tailored to children, young people, and families in Surrey could find this tender particularly relevant. The initial contract duration is 5 years, with options to extend for up to a total of 10 years. The procurement aims to provide vital Family Centres and Family Resilience services to support positive outcomes for families, in line with the local authority's duty to promote welfare and safeguard children in Surrey.

## Notice

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy Page 4 to 32 (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

### Lot Information

Lot 1 - Woking

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to Page 5 to 32 cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 2 - Runnymede

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 3 - Guildford

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 4 - Waverley

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a Page 12 to 32 responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 5 - Surrey Heath

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds Page 14 to 32 for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 6 - Elmbridge

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. Page 16 to 32 High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 7 - Spelthorne

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 8 - Mole Valley

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 9 - Epsom and Ewell

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 10 - Reigate and Banstead

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. Page 25 to 32 The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Lot 11 - Tandridge

Surrey County Council (The Council) is seeking tenders from suitably qualified suppliers for Family Centres and Family Resilience Services. The Council intends to procure contracts for the delivery of Family Centres and Family Resilience services for children, young people and families in Surrey from 01 April 2024. This will involve the creation of 11 new contracts to cover each of Surrey's 11 District and Boroughs (D&Bs) geographical areas. High-quality Family Centres and Family Resilience services make a real difference to the lives of children, young people and their families in Surrey. They provide children, young people and families to opportunity to build resilience, improve outcomes, prevent inequalities and prevent the need of more intensive and costly interventions. They also support positive Page 27 to 32 outcomes for whole families. The scope for the recommissioned services will be: Children and young people 0-18 years or up to 25 years for those with additional needs who require lower-level support and or have complex needs that do not meet statutory thresholds for interventions. Children and families that live in Surrey. The basis for Early Help and Family Resilience services is noted in Section 17 of the Children's Act 1989 which places a general duty on Local Authorities to safeguard and promote the welfare of children. Surrey County Council's Helping Families Early Strategy (2020 to 2023) explains that the Working Together to Safeguard Children 2018 (statutory guidance) highlights that "Local authorities, under section 10 of the Children Act, have a responsibility to promote inter-agency co-operation to improve the welfare of all children. Identifying children and families who would benefit from Early Help." Furthermore, "The provision of Early Help services should form part of a continuum of support to respond to the different levels of need of individual children and families."

Options: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

Renewal: Initial contract duration is 5 years with option to extend for further 3 years and further 2 years. In total possible contract duration can be 10 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011893-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Apr 2024 |
| Submission deadline | 29 Sep 2023 |
| Future notice date | Not specified |
| Award date | 28 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,493,000 |
| Lots value | £65,492,993 |
| Awards value | Not specified |
| Contracts value | £58,519,180 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY COUNTY COUNCIL |
| Locality | REIGATE |
| Post town | Redhill |
| Postcode | RH2 8EF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Reigate and Banstead |
| Electoral ward | South Park & Woodhatch |
| Westminster constituency | Reigate |
| Delivery location | TLJ2 Surrey, East and West Sussex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | BARNARDO'S; GUILDFORD NURSERY; SPURGEONS; YMCA EAST SURREY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Apr 2024 at 08:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011893-2024
- 20 Jul 2023 at 14:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020976-2023

## Notice URLs

- https://supplierlive.proactisp2p.com/
- https://supplierlive.proactisp2p.com/Account/Login
- https://www.surreycc.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e3e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e3e5.json.