---
title: "Safeguarding Support for Covid-19 Inquiry"
ocid: "ocds-h6vhtk-03e4c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e4c6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e4c6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03e4c6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTER FOR THE CABINET OFFICE (THE COVID INQUIRY) ACTING THROUGH CROWN COMMERCIAL SERVICE"
published: "2024-03-25"
---

# Safeguarding Support for Covid-19 Inquiry

Buyer: MINISTER FOR THE CABINET OFFICE (THE COVID INQUIRY) ACTING THROUGH CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-03e4c6

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## Summary

The Minister for the Cabinet Office (The Covid Inquiry) acting through Crown Commercial Service has completed the award process for the contract titled "Safeguarding Support for Covid-19 Inquiry" in the services main procurement category. The contract, valued at £3,267,134.42 GBP, was signed on 22nd February 2024. The procurement method used was an open procedure. The contract is currently active, and the awarded suppliers' information can be found in the Contracts Finder Notice.

This tender for emotional support services offers opportunities for businesses in the guidance and counselling industry category. Businesses providing emotional support, trauma-informed services, and staff training are well-suited to compete. The procurement stage involves contracts for emotional support services related to the Covid-19 Inquiry. Key dates and deadlines are specified in the respective tender documents, presenting significant opportunities for business growth through government contracts.

## Notice

The Cabinet Office has put in place contracts for the provision of Emotional Support service for use by the Covid 19 Inquiry. The Inquiry has pledged to be trauma-informed across all of its work. A trauma informed approach means seeking to reduce the risk of retraumatisation to people who are engaging with the Inquiry. Emotional support is one of the key ways of reducing retraumatisation by offering timely, sensitive, psychologically informed emotional support to people engaging with the Inquiry's work. Emotional support is not counselling or therapy. The focus is on facilitating the person's engagement with the Inquiry, creating support plans, facilitating stabilisation, providing psychological containment and facilitating the person's journey through their engagement process. These contracts provide the offer of emotional support for everyone engaging with the Inquiry.

### Lot Information

Emotional Support for the UK Covid-19 Inquiry - Digital Offer

Lot 1 includes the following: * Digital service offering * Website with easy to navigate, downloadable psychoeducation materials including advice, self-guided resources. * Stories of courage and hope from people impacted by Covid * Text based support service available to anyone who needs it * Triaging - the digital service provider would triage clients according to need. Pathways into Tier 2 would be swift and robust. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Renewal: The initial contract term will be for 24 months with the option to extend the contract for 2 separate periods of up to 12 months, a maximum overall contract term of 4 years (2+1+1).

Emotional support services for the UK Covid-19 Inquiry - F2F, video and telephone offer

Lot 2 will include the following: * Emotional support via telephone, video call (or F2F if at a community event), offering: psychological safety building, support plans, containment, risk assessment where needed. * Pathway from Tier 1 to Tier 2 for ESM ppts who are significantly distressed by their engagement. * Everyone could be given the details of the website for resources but some individuals engaging with the Inquiry would go straight into the Tier 2 level. * Direct entry pathway into Tier 2 enhanced support for: * ESM Targeted Research ppts * People engaging in focus groups or activity that is inviting recollection of traumatic events * Hearings related support - witnesses and CP model from this Tier Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Renewal: The initial contract term will be for 24 months with the option to extend the contract for 2 separate periods of up to 12 months, a maximum overall contract term of 4 years (2+1+1).

Emotional support services for the UK Covid-19 Inquiry - Staff support offer

Inquiry staff will come into contact with people and materials that could potentially cause distress (e.g. evidential documents, witness testimony etc.) and therefore require additional emotional support beyond the standard employee assistance programmes. The supplier would be expected to deliver: * Staff Training events * Group reflective support * 1-on-1 support Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority.

Renewal: The initial contract term will be for 24 months with the option to extend the contract for 2 separate periods of up to 12 months, a maximum overall contract term of 4 years (2+1+1).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009667-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Mar 2024 |
| Submission deadline | 5 Oct 2023 |
| Future notice date | 8 Aug 2023 |
| Award date | 22 Feb 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,645,650 |
| Lots value | £7,645,649 |
| Awards value | Not specified |
| Contracts value | £3,267,134 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTER FOR THE CABINET OFFICE (THE COVID INQUIRY) ACTING THROUGH CROWN COMMERCIAL SERVICE |
| Additional buyers | PROVISION OF SAFEGUARDING SUPPORT FOR COVID-19 INQUIRY |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SEE CONTRACTS FINDER NOTICE FOR FULL SUPPLIER LIST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 79633000 - Staff development services
- 80511000 - Staff training services
- 80570000 - Personal development training services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312320 - Counselling services

## Release History

- 25 Mar 2024 at 15:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009667-2024
- 3 Oct 2023 at 08:47 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029056-2023
- 7 Sep 2023 at 16:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/026537-2023
- 24 Jul 2023 at 13:18 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/021311-2023

## Notice URLs

- https://crowncommercialservice.bravosolution.co.uk
- https://www.contractsfinder.service.gov.uk/Notice/21f4f848-62f8-430f-9859-a58228f945da
- https://www.gov.uk/ccs
- https://www.gov.uk/government/publications/government-security-

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03e4c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03e4c6.json.