---
title: "Healthwatch and Independent Health Complaints Advocacy Service"
ocid: "ocds-h6vhtk-03eb5b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03eb5b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03eb5b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03eb5b.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "EAST RIDING OF YORKSHIRE COUNCIL"
published: "2023-07-28"
---

# Healthwatch and Independent Health Complaints Advocacy Service

Buyer: EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-03eb5b

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## Summary

The East Riding of Yorkshire Council has initiated a tender process for the provision of a local Healthwatch and Independent Health Complaints Advocacy Service. The services aim to assist local health and care commissioners and providers by gathering feedback and research on people's experiences to improve service standards. The contract value is £900,000 GBP, running from April 1, 2024, to March 31, 2026. The tender submission deadline is September 4, 2023, with electronic and written submission methods accepted.

This tender presents an opportunity for service providers in the health and social work sector to engage with the East Riding of Yorkshire Council in delivering essential services to the community. Businesses offering advocacy services and healthcare solutions tailored to the local area are well-suited to compete for this contract. With the contract period spanning two years, successful bidders have the potential for sustainable growth and positive community impact by meeting the health and care needs of the East Riding of Yorkshire population.

## Notice

East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children's health and care services. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and care, in order to drive up standards of service provision.

### Lot Information

Lot 1

East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children's health and care services. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and care, in order to drive up standards of service provision.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022025-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2023 |
| Submission deadline | 4 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £900,000 |
| Lots value | £900,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE12 East Riding of Yorkshire |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 28 Jul 2023 at 13:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022025-2023

## Notice URLs

- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71122&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298
- https://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03eb5b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03eb5b.json.