---
title: "CE-17-23 - Proposed Provision of a Pan-Ayrshire Community Based Hearing Support Service"
ocid: "ocds-h6vhtk-03ebb2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebb2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebb2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebb2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH AYRSHIRE COUNCIL"
published: "2024-08-28"
---

# CE-17-23 - Proposed Provision of a Pan-Ayrshire Community Based Hearing Support Service

Buyer: SOUTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03ebb2

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## Summary

The procurement process for a "Pan-Ayrshire Community Based Hearing Support Service," organised by South Ayrshire Council in collaboration with North Ayrshire and East Ayrshire Councils, is at the award stage. The awarded contract, valued at £259,125, was given to Kilmarnock Hearing Care Ltd on 12th August 2024. Categorised under Health and Social Work Services (CPV: 85000000), this service is designed to run monthly sessions across various locations in North, East, and South Ayrshire. The procurement method followed an open procedure and targeted the delivery of critical services to promote independent living and reduce isolation, specifically by addressing auditory needs.

This tender presents significant growth opportunities for businesses specialising in community health services, particularly those with expertise in auditory support. Service providers capable of offering tailored delivery methods, such as peer support, hearing aid maintenance, and managed risk assessments, are well-suited for this contract. The initiative not only fosters community benefits but also sets a precedent for similar future opportunities, making it ideal for SMEs looking to expand their footprint in the health and social care sector.

## Notice

The service will provide a "Community Based Hearing Support Service" comprising of 10 (3 hours per session) sessions. These times shall be agreed with the successful Service Provider, the frequency of which shall be monthly, to be delivered to members of the public across 10 locations in North (including Arran), East (including Doon Valley) and South Ayrshire. The locations that the Service Provider selects must be discussed with and approved by each authority. Locations and venues must be flexible, and every venue must undergo a risk assessment. The service provider will also provide more tailored support for individuals taking account of alternative delivery methods. Activities to include offering peer support to give Service Users confidence to be more independent in the management of their auditory loss, replacing ear mould tubing and hearing aid batteries, where required. Other important benefits associated with the aims of this Service shall be to: - - Support independent living. - Reduce isolation. - Signpost Service Users to other agencies - Work in partnership/link in with existing Services

### Lot Information

Lot 1

The service will provide a "Community Based Hearing Support Service" comprising of 10 (3 hours per session) sessions. These times shall be agreed with the successful Service Provider, the frequency of which shall be monthly, to be delivered to members of the public across 10 locations in North (including Arran), East (including Doon Valley) and South Ayrshire. The locations that the Service Provider selects must be discussed with and approved by each authority. Locations and venues must be flexible, and every venue must undergo a risk assessment. The service provider will also provide more tailored support for individuals taking account of alternative delivery methods. Activities to include offering peer support to give Service Users confidence to be more independent in the management of their auditory loss, replacing ear mould tubing and hearing aid batteries, where required. Other important benefits associated with the aims of this Service shall be to: - - Support independent living. - Reduce isolation. - Signpost Service Users to other agencies - Work in partnership/link in with existing Services

Renewal: (+1) (+1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027464-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2024 |
| Submission deadline | 13 Mar 2024 |
| Future notice date | 31 Aug 2023 |
| Award date | 11 Aug 2024 |
| Contract period | Not specified |
| Recurrence | December 2028 |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £259,125 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH AYRSHIRE COUNCIL |
| Additional buyers | EAST AYRSHIRE COUNCIL; NORTH AYRSHIRE COUNCIL |
| Locality | AYR |
| Post town | Kilmarnock |
| Postcode | KA7 1DR |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM94 South Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KILMARNOCK HEARING CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 28 Aug 2024 at 14:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027464-2024
- 31 Jan 2024 at 15:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003250-2024
- 31 Jul 2023 at 12:46 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/022170-2023

## Notice URLs

- http://www.east-ayrshire.gov.uk
- http://www.north-ayrshire.gov.uk
- http://www.south-ayrshire.gov.uk/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000756755
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00223
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00405
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebb2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ebb2.json.