---
title: "L23047-T-TG Provision of Services to assist Disabled Persons and Persons with Reduced Mobility"
ocid: "ocds-h6vhtk-03ebc7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebc7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebc7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebc7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON LUTON AIRPORT OPERATIONS LIMITED"
published: "2023-12-19"
---

# L23047-T-TG Provision of Services to assist Disabled Persons and Persons with Reduced Mobility

Buyer: LONDON LUTON AIRPORT OPERATIONS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03ebc7

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## Summary

The London Luton Airport Operations Limited has completed the procurement process for the provision of services to assist disabled persons and persons with reduced mobility. The procurement falls under the services category and specifically involves passenger terminal operation services at London Luton Airport. The contract has been awarded to Wilson James Ltd. The tender included a 3-year contract with two one-year extension options (Option A) and a 5-year contract with two one-year extension options (Option B). The deadline for the tender was on September 8th, 2023.

This tender presents an opportunity for businesses involved in passenger terminal operation services to compete for a significant contract at London Luton Airport. Companies that have experience in assisting disabled persons and persons with reduced mobility in airport settings, especially those with expertise in ground handling and terminal operations, would be well-suited to pursue this opportunity. Businesses should consider aligning their offerings with the requirements outlined by London Luton Airport Operations Limited to enhance their chances of success in the procurement process.

## Notice

LLA is looking for a contractor to provide a service to assist Disabled Persons and Persons of Reduced Mobility in accordance with EU Regulations and European Civil Aviation Conference Code of Good Conduct in Ground Handling for Persons with Reduced Mobility Contract LengthOption A 3years plus 2 one year extension options and Option B 5 years plus 2 one year extension optionsTo provide assistance to Persons of Reduced Mobility to and from kerbside to the aircraft, accessing both landside and airside areas and including driving on the apron. LLA has 30 departure gates, all with step on, step off access to the aircraft. LLA does not have any air bridges so access to and from the aircraft for PRM is via a minibus or ambulift from a designated boarding area. Note - drivers require a HGV Class C license for any road legal chasis ambulift at Luton.

### Lot Information

Lot 1

To provide assistance to Persons of Reduced Mobility to and from kerbside to the aircraft, accessing both landside and airside areas and including driving on the apron. See Tender Documents for full details

Options: Option A is 3 years plus 2 one year extension options with fixed cost and price per passenger.Option B is 5 years plus 2 one year extension options with fixed cost and price per passenger.Option C is 3 years plus 2 one year extension options with no fixed cost and price per passenger.Option B is 5 years plus 2 one year extension options with no fixed cost and price per passenger.

Renewal: Option A and C is 5 years timeOption B and D is 7 years time

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037224-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2023 |
| Submission deadline | 8 Sep 2023 |
| Future notice date | Not specified |
| Award date | 19 Dec 2023 |
| Contract period | Not specified |
| Recurrence | 7 years time |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000,000 |
| Lots value | £35,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON LUTON AIRPORT OPERATIONS LIMITED |
| Locality | LUTON |
| Post town | Not specified |
| Postcode | LU3 9LY |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLH21 Luton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WILSON JAMES |

## CPV Codes

### Divisions

- 63 - Supporting and auxiliary transport services; travel agencies services

### Codes

- 63721500 - Passenger terminal operation services

## Release History

- 19 Dec 2023 at 09:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037224-2023
- 31 Aug 2023 at 08:54 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025551-2023
- 31 Jul 2023 at 14:23 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022205-2023

## Notice URLs

- http://www.in-tend.co.uk/
- http://www.london-luton.co.uk
- https://in-tendhost.co.uk/llaol

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebc7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ebc7.json.