---
title: "Integrated Communication Control System (ICCS) and Command and Control Mobilising System"
ocid: "ocds-h6vhtk-03ebcd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebcd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebcd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebcd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE"
published: "2024-09-10"
---

# Integrated Communication Control System (ICCS) and Command and Control Mobilising System

Buyer: HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-03ebcd

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## Summary

The Hampshire & Isle of Wight Fire and Rescue Service, as part of the Networked Fire Services Partnership (NFSP), recently completed the procurement process to implement an Integrated Communication Control System (ICCS) and Command and Control Mobilising System. The procurement culminated in the awarding of a £23,000,000 contract to SSS Public Safety Ltd on 19 August 2024. This comprehensive initiative encompasses command, control, communication, and computer systems, and includes a robust suite of hardware and software to manage 999 and non-emergency calls, incident creation, resource mobilisation, and administrative functions. The procurement method was open, aligning with the UK’s public procurement regulations, and the organisations involved are located across regions UKJ3, UKJ4, UKK15, UKK2, and UKK4.

This tender represents a substantial opportunity for businesses specialising in communication systems, emergency response technology, and integrated software solutions to engage with a high-impact project. It offers SMEs and large enterprises the chance to provide state-of-the-art technology solutions in a collaborative partnership setting. Given the critical nature of the systems being procured—operational 24/7/365—the successful supplier will play a pivotal role in emergency response services across multiple counties. Suitable businesses are those capable of delivering reliable, innovative, and resilient communication and control systems tailored to the needs of public safety services.

## Notice

***THIS NOTICE IS BEING PUBLISHED ON BEHALF OF HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE AS PART OF THE NETWORKED FIRE SERVICES PARTNERSHIP (NFSP)*** The NFSP has sourced a solution to implement an integrated communication control system (ICCS) and command and control mobilising system for the Fire and Rescue authorities within the NFSP through a shared solution.

### Lot Information

Lot 1

The NFSP comprises the organisations of Devon & Somerset FRS (DSFRS), Dorset & Wiltshire FRS (DWFRS), Hampshire & Isle of Wight FRS (HIWFRS), and Kent FRS (KFRS), and primarily delivers the Command and Control system function to its partners as well as aligned outcome based projects. This Command and Control system takes incoming 999 and non-emergency calls, creates & manages incidents (full life cycle), allocates and mobilises resources as well has handling administrative functions. It is at the core of all the NFSP Partners statutory requirement commitments and is used 24 hours a day, 7 days a week, 365 days a year. This project has successfully sourced a replacement solution including hardware and software. The NFSP will work with the Supplier in a collaborative relationship throughout the life of the contract to not only deliver the required services, but to support changes that reflect latest ideas, opportunities, and directives where appropriate and allowable. The replacement system is to be hosted and ensures a resilient partnership working remains at the core of any proposal. In summary, the scope of the project included: Replacement of : * Integrated Communications Control System (ICCS) * Computer Aided Dispatch (CAD)/ Command and Control (CAC) * Automatic Call Distribution System * Recorder (voice/data/video etc) * Performance Dashboard/KPI reporting/wallboard feeds * Web and mobile CAD viewing platforms * Command and Control Gazetteer and Mapping tools * Officer mobilising solution * Hardware replacement - servers and clients Additional information: For clarity, and to explain the percentage weightings above, the evaluation methodology used was Price Per Quality Point. This means no separate weighting for price and quality, as both combine to the full 100% weighting.

Options: A further period or periods of up to 4 years at the discretion of the named parties.

Renewal: This contract shall be reprocured when appropriate.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028906-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2024 |
| Submission deadline | 14 Mar 2024 |
| Future notice date | 22 Oct 2023 |
| Award date | 18 Aug 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,000,000 |
| Lots value | £23,000,000 |
| Awards value | Not specified |
| Contracts value | £23,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE & ISLE OF WIGHT FIRE AND RESCUE SERVICE |
| Additional buyers | DEVON & SOMERSET FIRE AND RESCUE SERVICE; DORSET & WILTSHIRE FIRE AND RESCUE SERVICE; KENT FIRE AND RESCUE SERVICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX3 0NW |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Tovil |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ South East (England), TLJ3 Hampshire and Isle of Wight, TLJ4 Kent, TLK South West (England), TLK15 Wiltshire, TLK2 Dorset and Somerset, TLK4 Devon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SSS PUBLIC SAFETY |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment

### Codes

- 35710000 - Command, control, communication and computer systems

## Release History

- 10 Sep 2024 at 09:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028906-2024
- 25 Jan 2024 at 12:22 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002577-2024
- 19 Jan 2024 at 16:16 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001987-2024
- 31 Jul 2023 at 15:01 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/022219-2023

## Notice URLs

- http://www.dsfire.gov.uk
- http://www.dwfire.org.uk
- http://www.hantsfire.gov.uk
- https://in-tendhost.co.uk/hampshire/aspx/Tenders/Current
- https://in-tendhost.co.uk/he/aspx/Home
- https://www.dsfire.gov.uk/
- https://www.dwfire.org.uk/
- https://www.hantsfire.gov.uk/
- https://www.kent.fire-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebcd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ebcd.json.