---
title: "019/2023T International Student Enquiry and Enrolment Service"
ocid: "ocds-h6vhtk-03ebce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebce"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebce.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebce.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF THE WEST OF ENGLAND"
published: "2023-10-24"
---

# 019/2023T International Student Enquiry and Enrolment Service

Buyer: UNIVERSITY OF THE WEST OF ENGLAND  
Current stage: Award  
OCID: ocds-h6vhtk-03ebce

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03ebce.json)

## Summary

The University of the West of England has completed a procurement process for the provision of an International Student Enquiry and Enrolment Service. The service entails managing enquiries, pre-applicant interactions, and offers conversion for international and EU prospects. This procurement falls under the services category, with a focus on recruitment services. The University's procurement method was an open procedure, and the total contract value was £2,600,000. The procurement stage has reached the award phase, with UNI-QUEST LTD being the active supplier.

This tender for the International Student Enquiry and Enrolment Service offers business growth opportunities for firms providing inquiry management and conversion services. This opportunity is well-suited for companies experienced in handling international and EU prospects through various communication channels. The procurement process, initiated through a tender, emphasises the University's need for service providers who can meet defined KPIs related to lead times and opt-out request management. Businesses with expertise in recruitment services and international student engagement are ideally positioned to compete and benefit from this tender.

## Notice

The University requires an International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests.

### Lot Information

Lot 1

International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests.

Renewal: Two x 12 month contract extensions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031287-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Oct 2023 |
| Submission deadline | 7 Sep 2023 |
| Future notice date | Not specified |
| Award date | 23 Oct 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF THE WEST OF ENGLAND |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS16 1QY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | TLK11 Bristol, City of |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNI-QUEST |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 24 Oct 2023 at 08:56 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031287-2023
- 31 Jul 2023 at 15:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022221-2023

## Notice URLs

- http://www.uwe.ac.uk
- https://in-tendhost.co.uk/he/aspx/Home
- https://ted.europa.eu/udl?uri=TED:NOTICE:434269-2018:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ebce.json.