--- title: "Gildredge House - ICT Managed Service" ocid: "ocds-h6vhtk-03ebd0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebd0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebd0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebd0.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "GILDREDGE HOUSE SCHOOL" published: "2023-07-31" --- # Gildredge House - ICT Managed Service Buyer: GILDREDGE HOUSE SCHOOL Current stage: Tender OCID: ocds-h6vhtk-03ebd0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebd0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03ebd0.json) ## Summary The Gildredge House School is inviting tenders for an ICT Managed Service, with a total contract value of £1,200,000. The procurement method is selective with a competitive procedure and negotiation. The tender deadline is 1st September 2023, and the second-stage invitation date is 14th September 2023. The buying organization is Gildredge House School located in Eastbourne, UK, classified under the 'Education' industry category. This tender offers an opportunity for ICT companies to provide strategic advice, support and manage all ICT requirements of Gildredge House School. Businesses that specialize in IT services, software development, and consulting would be well-suited to compete. The procurement process involves written submissions and includes a contract period of 1800 days. The successful bidder will be responsible for various IT services, including 24/7 remote monitoring, onsite staffing, training, and driving innovation to align with the school's objectives. ## Notice GHS is founded upon high standards and high expectations of students' attitude to learning. We expect a commitment from all students to the Gildredge House Way, in being Ready, Respectful and Safe, in and out of every lesson. We also believe it is important celebrate individual and collective achievements through a culture of 'catching students in'. Primarily, GHS is a warm, welcoming, and inclusive community. Every student, teacher and member of our community takes on a responsibility when joining Gildredge House to maintain and cultivate the unique culture that exists inside our walls. You will find this culture embodied in every part of our school, in the way Gildredge House students think, feel and act, whether aged 4 or 18. Our mission is to Aspire in all that we do, and it is this mission that underpins and drives our vision and values. Fundamentally, we aspire to provide our young people with the highest quality education so they achieve their potential, and beyond. This is reinforced in the classroom by the Gildredge House Five, a set of teaching principles which ensure consistency in quality first teaching for all students in every phase of our school. Our vision is clear and underpinned by a strong value-based curriculum. As an all-through school, we recognise the privilege and opportunity we have of supporting students' learning and development for fourteen years of their lives. We continue to develop our curriculum to ensure there is a 'through-line' of knowledge and skills developed from Reception to Year 13, and that learning is continually assessed and challenged. Our shared facilities and resources create unique opportunities for students to integrate with other phases of our school, for example, when Sixth Form students read with Year 1, or Year 5 students taking part in science experiments in our specialist Science Labs. These opportunities provide students with continuity and stability through the traditional transition points; therefore, our students develop self-confidence and positivity throughout their time with us. This sets Gildredge House apart from other schools. This procurement encompasses the items noted below. At the sole discretion of the School any future schools that the School may incorporate into the School will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract. The companies identified from these shortlisting questions to receive the Stage 2 ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to: * Strategic advice and direction to the School regarding ICT * Single service desk for all ICT issues - Full time except Bank Holidays * 24 x 7 x 365 remote monitoring and management, including all patching and updates of infrastructure that the supplier is responsible for. * Responsibility for design, specification, installation and management of all ICT requirements * Re-active onsite staffing bidders to deliver the SLA. * Supply of goods and services based on an agreed Best Value (BV) approach * Management of 3rd parties - apart from those which relate to local device based applications * Relevant monitoring, management, patching and reporting * Training - Technical and curriculum as necessary * Expectation that the provider will drive innovation * Risk registers and infrastructure inventory management * Collective partnership targets aligned to the Schools objectives ### Lot Information Lot 1 GHS is founded upon high standards and high expectations of students' attitude to learning. We expect a commitment from all students to the Gildredge House Way, in being Ready, Respectful and Safe, in and out of every lesson. We also believe it is important celebrate individual and collective achievements through a culture of 'catching students in'. Primarily, GHS is a warm, welcoming, and inclusive community. Every student, teacher and member of our community takes on a responsibility when joining Gildredge House to maintain and cultivate the unique culture that exists inside our walls. You will find this culture embodied in every part of our school, in the way Gildredge House students think, feel and act, whether aged 4 or 18. Our mission is to Aspire in all that we do, and it is this mission that underpins and drives our vision and values. Fundamentally, we aspire to provide our young people with the highest quality education so they achieve their potential, and beyond. This is reinforced in the classroom by the Gildredge House Five, a set of teaching principles which ensure consistency in quality first teaching for all students in every phase of our school. Our vision is clear and underpinned by a strong value-based curriculum. As an all-through school, we recognise the privilege and opportunity we have of supporting students' learning and development for fourteen years of their lives. We continue to develop our curriculum to ensure there is a 'through-line' of knowledge and skills developed from Reception to Year 13, and that learning is continually assessed and challenged. Our shared facilities and resources create unique opportunities for students to integrate with other phases of our school, for example, when Sixth Form students read with Year 1, or Year 5 students taking part in science experiments in our specialist Science Labs. These opportunities provide students with continuity and stability through the traditional transition points; therefore, our students develop self-confidence and positivity throughout their time with us. This sets Gildredge House apart from other schools. This procurement encompasses the items noted below. At the sole discretion of the School any future schools that the School may incorporate into the School will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract. The companies identified from these shortlisting questions to receive the Stage 2 ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to: * Strategic advice and direction to the School regarding ICT * Single service desk for all ICT issues - Full time except Bank Holidays * 24 x 7 x 365 remote monitoring and management, including all patching and updates of infrastructure that the supplier is responsible for. * Responsibility for design, specification, installation and management of all ICT requirements * Re-active onsite staffing bidders to deliver the SLA. * Supply of goods and services based on an agreed Best Value (BV) approach * Management of 3rd parties - apart from those which relate to local device based applications * Relevant monitoring, management, patching and reporting * Training - Technical and curriculum as necessary * Expectation that the provider will drive innovation * Risk registers and infrastructure inventory management * Collective partnership targets aligned to the Schools objectives ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/022223-2023 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 31 Jul 2023 | | Submission deadline | 1 Sep 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,200,000 | | Lots value | £1,200,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GILDREDGE HOUSE SCHOOL | | Locality | EASTBOURNE | | Post town | Brighton | | Postcode | BN20 8AB | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ22 East Sussex CC | | Local authority | Eastbourne | | Electoral ward | Upperton | | Westminster constituency | Eastbourne | | Delivery location | TLJ2 Surrey, East and West Sussex | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 31 Jul 2023 at 15:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022223-2023 ## Notice URLs - https://www.gildredgehouse.org.uk - https://www.gildredgehouse.org.uk/home/our-school/ict-for-tender/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebd0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ebd0.json.