---
title: "NHS West Yorkshire ICB System Coordination Centre"
ocid: "ocds-h6vhtk-03ebd7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebd7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebd7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ebd7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WEST YORKSHIRE INTEGRATED CARE BOARD"
published: "2024-01-29"
---

# NHS West Yorkshire ICB System Coordination Centre

Buyer: NHS WEST YORKSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-03ebd7

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## Summary

The NHS West Yorkshire Integrated Care Board is seeking a provider for the West Yorkshire ICB System Coordination Centre. The procurement involves delivering the Out of Hours element of the system coordination centre, focusing on supporting emergency care pathways and patient flow management. The contract, with a value of £525,925.00 GBP, was signed on 1st November 2022. The tender, initiated on 31st July 2023, is currently active and includes an award criteria based on technical, commercial, and price aspects. The main procurement category is services, with the contract period set from 1st November 2023 to 31st October 2026.

This tender presents business growth opportunities for companies providing office-support services within the health sector. The procurement stage is currently active, and interested businesses should note the tender deadline on 1st September 2023. Potential bidders can participate through electronic or written submission methods. The contract terms allow for electronic invoicing and have electronic payment options available. The buyer, NHS West Yorkshire Integrated Care Board, welcomes bids to help deliver critical services relating to emergency care pathway response and integrated planned interventions.

## Notice

To deliver the Out of Hours element of the West Yorkshire ICB System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required.

### Lot Information

Lot 1

To deliver the Out of Hours element of the West Yorkshire System Coordination Centre from Wednesday 1 November 2023. This would be between the hours of 8.00-18.00 on weekends and bank holidays. At times of exceptional system pressure the out of hours service will be required to flex the hours of operation to 20.00. It would also include support on an ad hoc basis to the ICB On Call team in managing additional system calls relating to Emergency Preparedness Resilience and Response (EPRR) during the same period as required. The contract will be for 3 years and proposals are sought in the region of PS160k per annum with a maxiumum financial cap of PS200k per annum. Bids excess of the financial cap will be disqualified. The SCC will co-ordinate system response to the emergency care pathway using the OPEL Framework 23/24 alongside local provider and ICS surge policies. This framework contains specified and incremental core actions for the SCC at each OPEL level. The SCC is responsible for the tactical co-ordination of integrated planned and unplanned interventions across the ICS on key systemic issues that influence patient flow. Key surrogate markers of impact include: * Supporting ambulance Trust emergency response times to communities. * Safety of emergency departments (ED) and subsequent capacity to achieve timely ambulance handover and time to treatment (TTT). * Achieving safe levels of discharge from acute (adult & paediatric), mental health and community providers to meet forecast demand. SCCs will utilise its unique position within the ICS to support with proactive management of operational pressures and risks, including timely sharing of emerging issues and risk mitigation. The SCC should also utilise historical data trends to risk assess and validate local assurance submissions with regard to planning for events that require specified operational planning.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002971-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2024 |
| Submission deadline | 1 Sep 2023 |
| Future notice date | Not specified |
| Award date | 1 Nov 2022 |
| Contract period | 1 Nov 2023 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £525,925 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WEST YORKSHIRE INTEGRATED CARE BOARD |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF1 1LT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wakefield North |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | TLE4 West Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79500000 - Office-support services

## Release History

- 29 Jan 2024 at 16:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002971-2024
- 31 Jul 2023 at 15:18 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022231-2023

## Notice URLs

- https://nhswyicb.ukp.app.jaggaer.com/
- https://www.westyorkshire.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ebd7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ebd7.json.