--- title: "Technology solution to support the management of Land and Property and Public Protection Services" ocid: "ocds-h6vhtk-03ec18" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ec18" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ec18.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ec18.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LONDON BOROUGH OF MERTON" published: "2024-03-20" --- # Technology solution to support the management of Land and Property and Public Protection Services Buyer: LONDON BOROUGH OF MERTON Current stage: Award OCID: ocds-h6vhtk-03ec18 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ec18) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03ec18.json) ## Summary The London Borough of Merton has recently completed a tender process for a "Technology solution to support the management of Land and Property and Public Protection Services". This procurement, categorised under goods, was aimed at acquiring a technology platform to improve service delivery in various areas including Building Control, Development Control, and Local Land Charges. The contracting authority, London Borough of Merton, sought a modern, cloud-hosted solution that could enhance business processes, provide mobile working capabilities, and support improved customer experiences. The awarded contract worth GBP 1,053,750 was signed on 15th March 2024. This public procurement opportunity presents significant business growth prospects for IT services providers and software development companies. Businesses specialising in software packages, information systems, and IT services are well-suited to compete in this tender. The contract is designed to meet statutory duties and enhance day-to-day activities of the Council, thereby creating opportunities for firms to showcase technical capabilities and deliver solutions that align with the Council's vision for improved service delivery and operational efficiencies over the contract's duration of 10 years with a no-fault break clause from year 5 onwards. ## Notice The London Borough of Merton has tenders awarded to a 'technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. A new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. The system provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand. ### Lot Information Lot 1 The London Borough of Merton has tenders awarded to a 'technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. A new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. The system provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/008983-2024 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Mar 2024 | | Submission deadline | 19 Sep 2023 | | Future notice date | Not specified | | Award date | 15 Mar 2024 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £1,053,750 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF MERTON | | Locality | MORDEN | | Post town | Sutton | | Postcode | SM4 5DX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton | | Local authority | Merton | | Electoral ward | Merton Park | | Westminster constituency | Wimbledon | | Delivery location | TLI London | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | IDOX | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 20 Mar 2024 at 11:48 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008983-2024 - 1 Aug 2023 at 13:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022341-2023 ## Notice URLs - http://www.merton.gov.uk/ - https://procontract.due-north.com/Advert/Index?advertId=26f49184-0b2a-ee11-8123-005056b64545 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ec18. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ec18.json.