---
title: "Support, Maintenance & Development of Compass Software"
ocid: "ocds-h6vhtk-03ec50"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ec50"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ec50.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ec50.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2023-08-02"
---

# Support, Maintenance & Development of Compass Software

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-03ec50

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ec50)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03ec50.json)

## Summary

The NHS Business Services Authority has awarded a contract for the support, maintenance, and development of the Compass software solution to Capita IBS. The contract, with title "Support, Maintenance & Development of Compass Software," falls under the services category with a CPV code of 72267100 (Maintenance of information technology software). The procurement method used was a limited procedure without prior publication of a call for competition. The active status of the award was confirmed on 20th July 2023, and the delivery location specified is Stella House, Goldcrest Way, Newcastle upon Tyne, UK.

This tender presents opportunities for businesses in the information technology services sector, particularly those experienced in software support and maintenance. The procurement stage has transitioned to the award phase, with Capita IBS being the current active supplier for the contract. Businesses with expertise in IT service provision and software development are well-suited to engage with the NHS Business Services Authority in facilitating the Compass software solution. Understanding the regulatory frameworks such as EU procurement directives is crucial due to the specific rationale outlined for the procurement method employed.

## Notice

The NHSBSA is extending its existing contractual arrangement it has in place with CIBS for the support, maintenance, and development of the Compass software solution, as an interim solution, to allow for the appointment of a systems integrator through the Transforming Dental Systems (TDS) procurement and their resulting development of a new solution. The procurement of the systems integrator is complete and was carried out under Crown Commercial Service Software Design and Implementation Service Framework (RM6193).

Link to TDS procurement Contract Finder Contract Award Notice: https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3

### Lot Information

Lot 1

The NHSBSA is extending its existing contractual arrangement it has in place with CIBS for the support, maintenance, and development of the Compass software solution. Additional information: The contract was originally awarded under Regulation 32. 

The contract is being modified in accordance with Regulation 72(1)(b). This Contract Award Notice is being published as per the requirement set out in Regulation 72(3).

### Procurement Information

The contract was originally awarded under Regulation 32.

The contract is being modified in accordance with Regulation 72(1)(b). This Contract Award Notice is being published as per the requirement set out in Regulation 72(3).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022428-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Aug 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Jul 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DUPLICATE - CAPITA IBS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 2 Aug 2023 at 10:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022428-2023

## Notice URLs

- https://www.contractsfinder.service.gov.uk/Notice/ffd062a8-efa2-48a6-b3c3-ed9caa489dd3
- https://www.nhsbsa.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ec50. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ec50.json.