---
title: "P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accomodation"
ocid: "ocds-h6vhtk-03ee04"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ee04"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ee04.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ee04.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2025-01-27"
---

# P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accomodation

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03ee04

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## Summary

Birmingham City Council has initiated a procurement process titled "P2054 - Provision of Cleaning Services to Low Rise and Sheltered Accommodation" through an open procedure. This process, categorised under cleaning services (CPV 90910000), involves establishing a Framework Agreement for cleaning services in temporary and communal areas of low-rise and sheltered accommodations. The procurement covers regions UKG31 and includes planned, periodic, and reactive cleaning services, specialist cleaning provisions, and a customer service helpdesk. The procurement process is currently at the award stage with key dates including the contract signing on 27 January 2025 for the Central and North lot and 1 April 2024 for the South and East lot.

This tender offers significant growth opportunities, especially for businesses specialising in comprehensive cleaning services. Large-scale providers like Pinnacle FM Ltd and Hi-spec Facilities Services Ltd have already been awarded contracts, indicating the council’s preference for established entities capable of delivering high-quality and responsive cleaning solutions. The framework supports multiple lots, ensuring opportunities for diverse service providers to bid for specific areas within Birmingham. Businesses equipped to offer planned, periodic, and emergency cleaning services, along with a strong customer support framework, will find this tender particularly suitable for expanding their operations and securing long-term contracts.

## Notice

The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:* Planned Cleaning of all identified areas.* Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.* Windows (external) and high-level glazing. Quarterly high-level window cleaning.* Reactive Cleaning, both emergency and ad-hoc.* Provision of specialist cleaning as identified in this Specification.* Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. * The management and monitoring of Planned, Periodic and Reactive cleaning requests. * Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.* The delivery of social value outcomes to support key Council policy drivers

### Lot Information

Central/North

The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:* Planned Cleaning of all identified areas.* Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.* Windows (external) and high-level glazing. Quarterly high-level window cleaning.* Reactive Cleaning, both emergency and ad-hoc.* Provision of specialist cleaning as identified in this Specification.* Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. * The management and monitoring of Planned, Periodic and Reactive cleaning requests. * Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.* The delivery of social value outcomes to support key Council policy drivers

South and East

The Council wishes to establish a Framework Agreement for the provision of insert Cleaning Services for Temporary Accommodation and Communal Areas of Sheltered and Low Rise Accommodation including:* Planned Cleaning of all identified areas.* Periodic (Deep) Cleaning of Low-Rise Accommodation and occasionally Sheltered Housing.* Windows (external) and high-level glazing. Quarterly high-level window cleaning.* Reactive Cleaning, both emergency and ad-hoc.* Provision of specialist cleaning as identified in this Specification.* Provision of a customer services helpdesk during working hours and an emergency out of hours contact number. * The management and monitoring of Planned, Periodic and Reactive cleaning requests. * Supporting the Council in maintaining disaster recovery and business continuity through the provision of an emergency cleaning 24-hour call-out service.* The delivery of social value outcomes to support key Council policy drivers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002712-2025 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2025 |
| Submission deadline | 8 Sep 2023 |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £974,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | HI-SPEC FACILITIES SERVICES; PINNACLE FM |

## CPV Codes

### Divisions

- 90 - Sewage, refuse, cleaning and environmental services
- 98 - Other community, social and personal services

### Codes

- 90910000 - Cleaning services
- 90911000 - Accommodation, building and window cleaning services
- 90911100 - Accommodation cleaning services
- 90911200 - Building-cleaning services
- 90911300 - Window-cleaning services
- 98380000 - Dog kennel services

## Release History

- 27 Jan 2025 at 14:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002712-2025
- 8 Aug 2023 at 15:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023123-2023

## Notice URLs

- https://in-tendhost.co.uk/birminghamcc
- https://in-tendhost.co.uk/birminghamcc/
- https://www.finditinbirmingham.com
- https://www.in-tendhost.co.uk/birminghamcc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ee04. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ee04.json.