---
title: "Supply of Telecare Alarm Receiving Centre (ARC) Solution"
ocid: "ocds-h6vhtk-03ee23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ee23"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ee23.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ee23.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL"
published: "2023-12-20"
---

# Supply of Telecare Alarm Receiving Centre (ARC) Solution

Buyer: CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03ee23

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## Summary

The City of Bradford Metropolitan District Council has awarded a contract for the Supply of Telecare Alarm Receiving Centre (ARC) Solution. The procurement process has concluded, with the contract being active. The Council sought a provider to supply and maintain the ARC solution, including support and maintenance services. The contract value is £250,000 GBP, with a duration of 3 years extendable by 2 periods of 12 months. The supplier for this contract is E.NOVATION UK LIMITED. The location of the contract is in Bradford, under the IT services industry category.

This procurement opportunity for the Telecare Alarm Receiving Centre solution presents a chance for businesses offering IT services to compete. Companies experienced in providing consulting, software development, and support services are well-suited for this tender. The Council aims to continuously monitor telecare alarm equipment, creating opportunities for suppliers to showcase their expertise in this field. The contract involves support and maintenance services, with a focus on quality and social value criteria, making it suitable for businesses looking to contribute positively to the community.

## Notice

The Council is seeking to appoint a suitably experienced and qualified Provider (the Provider) to supply and maintain Telecare Alarm Receiving Centre (ARC) solution. This will include support and maintenance, training and associated professional services. The solution will enable the on-going and continuous monitoring of telecare alarm equipment. It is anticipated that the contract will be for a period of 3 years with an option to extend by 2 periods of 12 months. The Council reserves the right to amend the scope of the support requirement for the extension period.

### Lot Information

Lot 1

The Council is seeking to appoint a suitably experienced and qualified Provider (the Provider) to supply and maintain Telecare Alarm Receiving Centre (ARC) solution. This will include support and maintenance, training and associated professional services. The solution will enable the on-going and continuous monitoring of telecare alarm equipment. It is anticipated that the contract will be for a period of 3 years with an option to extend by 2 periods of 12 months. The Council reserves the right to amend the scope of the support requirement for the extension period.

Renewal: 2 x 12 month extensions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/037477-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2023 |
| Submission deadline | 14 Sep 2023 |
| Future notice date | Not specified |
| Award date | 20 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £225,000 |
| Lots value | £225,000 |
| Awards value | Not specified |
| Contracts value | £250,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD1 1HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | E.NOVATION |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32429000 - Telephone network equipment
- 32550000 - Telephone equipment
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Dec 2023 at 13:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/037477-2023
- 9 Aug 2023 at 07:51 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023169-2023

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68787&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103277
- https://www.bradford.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ee23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ee23.json.