---
title: "Mobile Phone Services Contract"
ocid: "ocds-h6vhtk-03ee7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ee7d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ee7d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03ee7d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UK SPORTS INSTITUTE LIMITED"
published: "2023-10-25"
---

# Mobile Phone Services Contract

Buyer: UK SPORTS INSTITUTE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03ee7d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03ee7d.json)

## Summary

The UK Sports Institute Limited (UKSI) has recently awarded a contract for mobile phone services to Fonezone Telecommunications Limited. The contract is valued at £290,000 and has a duration of 36 months starting from November 2023. UKSI aims to provide voice, data, and SMS services for approximately 400 employees based across several performance centres in the UK. The contract includes various requirements such as offering technical support, online billing portal, roaming solutions, and WiFi calling.

This tender by UKSI offers opportunities for businesses providing mobile telephony services to compete. Suitable companies should be registered mobile telephony service providers with expertise in the UK and EEA markets. The contract presents a chance for businesses to engage with a prominent public body and gain a foothold in the high-performance sports industry. The tender process involved an open procedure with specific submission and bid opening deadlines to adhere to for interested bidders.

## Notice

The UK Sports Institute (UKSI) wishes to procure a new mobile voice, data and SMS services contract for 36 months starting from November 2023 for approximately 400 connections. The UKSI employs approximately 400 staff who are based at several performance centres in the UK. Most of the workforce regularly work away from their centres and have work patterns that are mobile and remote. A large number of staff work abroad; their overseas travel may cover periods up to several months. Staff have been issued with iPhone 8, iPhone SE(2020) and iPhone 12, and it is intended that these devices will remain in use for the new contract. As a publicly funded organisation UKSI is seeking to maximise value for money and wishes to minimise one-off set up costs as well as ongoing revenue costs.

### Lot Information

Lot 1

The UK Sports Institute (UKSI) is seeking to appoint one supplier to provide a contract for mobile voice, data and SMS services for 36 months to its 400 employees. The supplier will need to: 1. Provide connections for all employees. 2. Offer solutions for allocating individual user data thresholds, and capping of data use when tethering or roaming 3. Provide ongoing technical and customer services support throughout the contract under a Service Level Agreement 4. Provide a clear charging structure with an online billing portal; the portal must have an easy to use facility to analyse summary and detailed breakdowns of billing 5. The billing portal should permit administrators and managers to view the details of staff who report to them, eg. the Finance manager should be able to see usage details of the Finance team members 6. Offer an easy to use, simple to administer and cost effective roaming solution for staff who are overseas 7. Provide WiFi calling. 8. Offer a Tech Fund for the purchase of extra kit. Note that handsets are not required to be provided under this contract. UKSI owns its devices which are iPhone8 , SE (2020) and iPhone 12. The UKSI pioneers the delivery of science, medicine, and technology services to drive medal success at Olympic, Paralympic and international competition, supporting elite athletes through its nationwide network of expertise and facilities. It strives to be the world-leading high-performance institute. Staff are based at seven high performance centres across the UK but UKSI services are delivered at different sporting locations including swimming pools, lakes, velodromes and athletic tracks in Europe and the rest of the World.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031459-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2023 |
| Submission deadline | 31 Aug 2023 |
| Future notice date | Not specified |
| Award date | 24 Oct 2023 |
| Contract period | 13 Nov 2023 - 12 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £290,000 |
| Lots value | £290,000 |
| Awards value | Not specified |
| Contracts value | £290,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SPORTS INSTITUTE LIMITED |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M11 3BS |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Clayton & Openshaw |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FONEZONE TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services
- 64212000 - Mobile-telephone services

## Release History

- 25 Oct 2023 at 11:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031459-2023
- 10 Aug 2023 at 08:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023319-2023

## Notice URLs

- http://www.uksportsinstitute.co.uk
- https://uksportsinstitute.co.uk/
- https://uksportsinstitute.co.uk/who-we-are/procurement-and-tender-opportunities/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03ee7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03ee7d.json.