---
title: "Internet Service Provision - Halls of Residences, Edinburgh & Galashiels Campuses"
ocid: "ocds-h6vhtk-03efe6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03efe6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03efe6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03efe6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERIOT-WATT UNIVERSITY"
published: "2023-08-15"
---

# Internet Service Provision - Halls of Residences, Edinburgh & Galashiels Campuses

Buyer: HERIOT-WATT UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-03efe6

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03efe6.json)

## Summary

The Heriot-Watt University awarded a contract for "Internet Service Provision – Halls of Residences, Edinburgh & Galashiels Campuses" to boXXe Limited. The procurement method was a limited award procedure without prior publication of a call for competition. The contract value is £874,415.15 GBP, signed on 15th August 2023. The procurement was carried out under the HealthTrust Europe LLP Framework Agreement for enterprise-level ICT solutions.

This tender presents opportunities in the internet services industry for businesses capable of providing a comprehensive range of services, including hardware, software, security, consultancy, and support. Companies with experience in delivering high-speed internet services, wireless connectivity, and round-the-clock multilingual customer support would be well-suited to compete. The contract covers delivery locations at the Edinburgh and Galashiels campuses of Heriot-Watt University in the United Kingdom, opening avenues for business growth in these regions.

## Notice

Internet Service Provision for Halls of Residences, Edinburgh & Galashiels Campuses

### Lot Information

Lot 1

Internet service provision, offering a 1Gbps wired and 250Mbps wireless service; use of the University Fibre (on campus); Wi-Fi 6 (802.11ax) dual band pervasive Wi-Fi with full site coverage; AP Deployment-In room with ability to connect up to 25 devices per user; Zero download or upload caps or restrictions; Low latency to ensure first class gaming service; Symmetrical service speeds; 24/7/365 multilingual support via Phone, SMS (call back), email, live chat and social media; Customer Student Portal (Student Self-Service Website) / User APP

### Procurement Information

Direct Award to Service provider - Boxxe Limited utilising the HealthTrust Europe LLP Framework Agreement for the provision of Enterprise Level Information Communication Technology (ICT) Solutions for hardware, software, programs, applications, security, computer science, managed services, consultancy, support and associated services - References:SF057016 & HTE-005707

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023868-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Aug 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £874,415 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERIOT-WATT UNIVERSITY |
| Locality | RICCARTON, EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH14 4AP |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Pentland Hills |
| Westminster constituency | Edinburgh South West |
| Delivery location | TLM75 City of Edinburgh, TLM91 Scottish Borders |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72400000 - Internet services

## Release History

- 15 Aug 2023 at 11:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023868-2023

## Notice URLs

- http://hw.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000741723
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00307

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03efe6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03efe6.json.