---
title: "Resource Augmentation"
ocid: "ocds-h6vhtk-03eff0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03eff0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03eff0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03eff0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEEDS CITY COUNCIL"
published: "2023-11-28"
---

# Resource Augmentation

Buyer: LEEDS CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03eff0

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03eff0.json)

## Summary

The Leeds City Council has recently completed a procurement process titled "Resource Augmentation" in the services industry. The council aimed to establish a framework for augmentation providers to enhance software-based systems supporting various services. The procurement stage was the award, with Lot 5 specifically focusing on IT operations and support services. The awarded contract was signed on 28th November 2023.

This tender by Leeds City Council offers opportunities for businesses in IT services, consulting, software development, and internet support sectors to engage with the council in digital transformation initiatives. The procurement method was an open procedure with a focus on quality criteria accounting for 60% of the award decision. Businesses capable of providing specialised resources for various digital solutions and operations support services would be well-suited to compete in this tender process.

## Notice

The requirement is to establish a framework of augmentation providers to undertake a range of delivery, migration, support, and knowledge-transfer activities for a range of portfolio projects intended to improve, rationalise, and modernise software-based systems that support services across the Councils directorates, and upskill and provide support to teams within IDS.

### Lot Information

Digital Engineering and Integration

The requirement is to establish a framework of augmentation providers to undertake a range of delivery, migration, support, and knowledge-transfer activities for a range of portfolio projects intended to improve, rationalise, and modernise software-based systems that support services across the Councils directorates, and upskill and provide support to teams within IDS. Lot 1: Provision of resource to work on a range of digital and infrastructure projects to develop robust, efficient, and scalable solutions as part of the Councils larger Digital Transformation programme.

Renewal: 1 x 12 month option to extend

Digital Solutions and Automation

The requirement is to establish a framework of augmentation providers to undertake a range of delivery, migration, support, and knowledge-transfer activities for a range of portfolio projects intended to improve, rationalise, and modernise software-based systems that support services across the Councils directorates, and upskill and provide support to teams within IDS. Lot 2: Provision of resource to work across a range of digital solution areas focused on delivering efficient business processes, enhanced customer experiences, and digital transformation initiatives.

Renewal: 1 x 12 month option to extend

Digital Transformation & Consultancy

The requirement is to establish a framework of augmentation providers to undertake a range of delivery, migration, support, and knowledge-transfer activities for a range of portfolio projects intended to improve, rationalise, and modernise software-based systems that support services across the Councils directorates, and upskill and provide support to teams within IDS. Lot 3: Provision of resource to work across a range of digital solution areas focused on delivering efficient business processes, enhanced customer experiences, and digital transformation initiatives.

Renewal: 1 x 12 month option to extend

Digital Experience and Design

The requirement is to establish a framework of augmentation providers to undertake a range of delivery, migration, support, and knowledge-transfer activities for a range of portfolio projects intended to improve, rationalise, and modernise software-based systems that support services across the Councils directorates, and upskill and provide support to teams within IDS. Lot 4: Provision of specialist resource who will across a broad range of initiatives, and who will provide experience and expertise in User Research, User Experience, User Interface Design and Capability and Feature definition and design

Renewal: 1 x 12 month option to extend

IT Operations and Support Services

The requirement is to establish a framework of augmentation providers to undertake a range of delivery, migration, support, and knowledge-transfer activities for a range of portfolio projects intended to improve, rationalise, and modernise software-based systems that support services across the Councils directorates, and upskill and provide support to teams within IDS. Lot 5: Provision of specialised resources responsible for providing operations and support services, Service Centre, Technical Desktop, SharePoint and Voice and Data Communications.

Renewal: 1 x 12 month option to extend

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035118-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2023 |
| Submission deadline | 14 Sep 2023 |
| Future notice date | Not specified |
| Award date | 28 Nov 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS CITY COUNCIL |
| Additional buyers | WEST YORKSHIRE INTEGRATED CARE BOARD |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 1UR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | AIRE LOGIC; FUJITSU; FUJITSU SERVICES; TPXIMPACT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Nov 2023 at 17:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035118-2023
- 15 Aug 2023 at 12:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023884-2023

## Notice URLs

- http://https://airelogic.com
- http://www.fujitsu.com
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71745&B=UK
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104105
- https://www.leeds.gov.uk/
- https://www.westyorkshire.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03eff0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03eff0.json.