---
title: "Oracle Fusion Third Party Support Services"
ocid: "ocds-h6vhtk-03f584"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f584"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f584.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f584.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HISTORIC ENVIRONMENT SCOTLAND"
published: "2024-02-14"
---

# Oracle Fusion Third Party Support Services

Buyer: HISTORIC ENVIRONMENT SCOTLAND  
Current stage: Award  
OCID: ocds-h6vhtk-03f584

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f584)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03f584.json)

## Summary

The Historic Environment Scotland (HES) has awarded a contract for Oracle Fusion Third Party Support Services. The services cover various modules in HES's Oracle Fusion Cloud Software as a Service system. The procurement was carried out through an open procedure with a focus on quality (60%) and price (40%) as award criteria. The awarded contract, valued at £40,400, was signed on February 7, 2024, with de Novo Consulting Services Limited being the active supplier. The procurement opportunity was in the services category, specifically software support services, with a central purchasing body as the buyer.

This tender presents an opportunity for businesses that provide third-party support services for Oracle Fusion Software. Companies specializing in complex issue resolution, new developments, and payroll and financial tax configuration would be well-suited to compete in this contract. The contract period allows for flexibility and potential extensions, providing a stable opportunity for growth and collaboration with HES. Businesses interested should review the criteria, including the financial standing and technical experience requirements, to ensure suitability for this procurement opportunity.

## Notice

Oracle Fusion Third Party Support Services

### Lot Information

Lot 1

Historic Environment Scotland implemented Oracle Fusion Cloud Software as a Service (SaaS) in October 2020 with the following modules: - Human Capital Management (HCM) Core HR, Employee Self Service, Manager Self Service and Payroll - Enterprise Resource Planning (ERP) General Ledger (including Budget scenarios), Accounts Payable, Accounts Receivable, Cash Management, Expenses, Self-service Purchasing, Procurement, Intercompany Accounting, Tax - Reports & Analytics OTBI, BI Publisher, Financial Reporting Centre including Smartview. Our in-house Oracle Fusion support team has developed an in-depth understanding of Fusion and our configuration however, there are areas where we would benefit from the support of a third-party partner especially around complex issue/error resolution, new developments and specialist knowledge areas such as payroll fast formulas, payroll elements and financial tax configuration. HES is seeking to appoint a Supplier to provide third party support services for Oracle Fusion Software as a Service (SaaS) for the implemented modules detailed above covering more technical issues where our Fusion Support Team haven't been able to address themselves or with Oracle support. This support will be flexible, dependent on need and undertaken in collaboration with our Fusion Support Team to agreed response and resolution times.

Options: The Contracting Authority reserves the right to request additional deliveries by the successful Tenderer, either intended as partial replacement of supplies or installations or as extensions of existing supplies and installations. The Contracting Authority may at its sole discretion exercise this option.

Renewal: The contract will be for an initial period of two (2) years, with the option to extend the contract by two further twelve (12) month periods each (2+1+1 contract), giving a total possible contract length of 48 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004879-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Feb 2024 |
| Submission deadline | 22 Sep 2023 |
| Future notice date | Not specified |
| Award date | 7 Feb 2024 |
| Contract period | Not specified |
| Recurrence | 4 years from August 2023 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | £240,000 |
| Awards value | Not specified |
| Contracts value | £40,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HISTORIC ENVIRONMENT SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH9 1SH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | Southside/Newington |
| Westminster constituency | Edinburgh South |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DE NOVO CONSULTING SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 14 Feb 2024 at 09:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004879-2024
- 21 Aug 2023 at 09:54 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024469-2023

## Notice URLs

- http://historicenvironment.scot
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000742209
- https://www.publiccontractsscotland.gov.uk
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00164

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f584. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f584.json.