---
title: "Healthwatch Stoke-on-Trent (ASCHIW/2023/431*)"
ocid: "ocds-h6vhtk-03f59e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f59e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f59e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03f59e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STOKE-ON-TRENT CITY COUNCIL"
published: "2024-01-24"
---

# Healthwatch Stoke-on-Trent (ASCHIW/2023/431*)

Buyer: STOKE-ON-TRENT CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03f59e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03f59e.json)

## Summary

Stoke-on-Trent City Council has completed the procurement process for the Healthwatch service contract. The contract falls under the miscellaneous health services category and involves acting as a local consumer champion representing various groups. The procurement method used was an open procedure, and the contract has been awarded to Engaging Communities Solutions (CIC). The contract has a total value of £452,029 and was signed on 18th December 2023.

This opportunity created by the tender for the Healthwatch service contract offers businesses in the health and social care sector a chance to work with Stoke-on-Trent City Council. Companies with expertise in community advocacy, health service delivery, and stakeholder engagement are well-suited to compete. The tender process aimed to assess criteria such as knowledge, local health and social care economy, governance model effectiveness, and presentation quality, along with pricing considerations.

## Notice

Provider of Healthwatch service for Stoke-on-Trent City Council. The service will: * Act as a local independent consumer champion representing the collective voices of adults, children and young people, patients, service users, carers and the public * Support individuals to shape health and social care delivery, and influence the services which they receive personally with commissioners, providers, regulators and Healthwatch England using local knowledge and experiences of what matters to local people * Signpost people to an independent advocacy if they need help to complain about NHS services * Support individuals to access information and advice about services This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment

### Lot Information

Lot 1

The service will: * Act as a local independent consumer champion representing the collective voices of adults, children and young people, patients, service users, carers and the public * Support individuals to shape health and social care delivery, and influence the services which they receive personally with commissioners, providers, regulators and Healthwatch England using local knowledge and experiences of what matters to local people * Signpost people to an independent advocacy if they need help to complain about NHS services * Support individuals to access information and advice about services This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) - Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service (FTS), publish an award notice and comply with the principles of transparency and equal treatment

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/002384-2024 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jan 2024 |
| Submission deadline | 27 Sep 2023 |
| Future notice date | Not specified |
| Award date | 18 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £452,029 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOKE-ON-TRENT CITY COUNCIL |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST4 1HH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hartshill Park & Stoke |
| Westminster constituency | Stoke-on-Trent Central |
| Delivery location | TLG23 Stoke-on-Trent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGAGING COMMUNITIES SOLUTIONS (CIC |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85120000 - Medical practice and related services
- 85140000 - Miscellaneous health services
- 85320000 - Social services

## Release History

- 24 Jan 2024 at 11:28 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002384-2024
- 21 Aug 2023 at 13:46 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/024515-2023

## Notice URLs

- https://procontract.due-north.com/Advert?advertId=b45385af-2540-ee11-8124-005056b64545&p=08c1102f-61ba-e711-80e6-005056b64545
- https://www.stoke.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03f59e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03f59e.json.